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High-pitched screeching noises in placed mp4

Contributor ,
Jun 14, 2023 Jun 14, 2023

I have an mp4 that is a screen recording from MS Teams, I've tried placing it into AE but all the audio just sounds like high-pitched screeching sounds.

 

The mp4 sounds fine if I just watch it on my Mac normally, it also sounds fine in Adobe Premiere

 

You can see some info below... is there a way to fix this? I also have Handbrake installed but have no idea what settings to change

 

Screenshot 2023-06-14 at 14.35.12.png

TOPICS
Crash , Import and export , Performance
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LEGEND ,
Jun 14, 2023 Jun 14, 2023

You answered your own question: It's a screen recording. From inconsistent framerates to encoding errors they can contain any nuzmber of issues. And 16 kHz is not a professional audio standard. You need to convert the file/ extract the audio in Audition or whatever.

 

Mylenium

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Contributor ,
Jun 14, 2023 Jun 14, 2023

It's strange how Premiere handles it fine though? I guess I'll just have to use that, but unfortunately don't know my way around it

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Adobe Employee ,
Jun 14, 2023 Jun 14, 2023
LATEST

Make sure you are running at least AE 23.4. 16khz audio was not a supported audio rate until that release. 

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