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How do I fix error (48::72)?

New Here ,
Apr 18, 2025 Apr 18, 2025

I use After Effects 2021 (Mac) and every time I open it these pop up. I've tried searching to no avail. 

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Community Expert ,
Apr 18, 2025 Apr 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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Adobe Employee ,
Apr 21, 2025 Apr 21, 2025
LATEST

Sorry to hear about the issue.

What happens when you click on Ok? Does it allow After Effects to launch? What are your system specifications (CPU, GPU, RAM, OS version)? Is there a crash report?

Let me know.


Thanks,
Nishu

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