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How to fix AEXD plugin failure and error (48::72) ?

Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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kai5C32_3-1630684498742.png

kai5C32_4-1630684543635.png

 

I have these popups when I turn on After Effects. May I know are there anywhere I can reinstall the plugins? How can I fix the "Couldn't find main entry point for AEXD.aex (48::72)" error? Any help would be much appreciated. 

 

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Error or problem, FAQ, How to, Scripting

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Adobe Employee ,
Sep 03, 2021 Sep 03, 2021

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Hi kai5C32,

 

Welcome to the community and sorry for your issue.

How do you launch After Effects - by double-clicking a project file or by clicking its icon? What's the exact version of After Effects you're using? Also, have you tried running After Effects as administrator (right click its icon > Run as administrator)

Let us know if it helps.

 

Thanks,

Nishu

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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Hi nishu_kush,

 

Thank you for replying.

I am currently using the After Effects 2020, version 17.0.0. The popups will still pop out even if I launch the program by double-clicking the icon or a project file. I have also tried running the program as Administrator, but it does not seem to work. Are there any links to download the plugins?

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi there, I'm also having same problem. Does anyone know how to fix?

 

DryreL_0-1630912256026.png

DryreL_1-1630912275570.png

 

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Hi sir. Did you solve that issue?

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New Here ,
Sep 23, 2021 Sep 23, 2021

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No, I'm still having this issue

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New Here ,
Sep 23, 2021 Sep 23, 2021

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maybe it's a bug of new adobe XD verse? 😞

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New Here ,
Sep 24, 2021 Sep 24, 2021

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It happened after installation of Adobe XD for me. I think it's a bridge script between XD and After Effects, however it does not work. XD has no issue for me, except After Effects bridge. And this is really annoying because everytime when I run the After Effects, I'm waiting for this two error message pop-up...

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Community Beginner ,
Sep 06, 2021 Sep 06, 2021

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I am not sure where can I get the plug-in, or is there no harm in leaving it like this. There has been no replies for a few days.

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Same problem here

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Also, can't export project form XD into AE - I suppose these problems are connected

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Did you solve this issue?

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Adobe Employee ,
Sep 06, 2021 Sep 06, 2021

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This plug-in is installed with the Adobe XD. I don't think it'll cause any issue other then preventing you from exporting Adobe XD files to After Effects.

Could you try doing a clean installation on After Effects and XD using the Adobe Cleaner tool.

Let us know how it goes.

 

Thanks,

Nishu

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New Here ,
Sep 25, 2021 Sep 25, 2021

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LATEST

Hey!

 

Removing the plugin created by the new XD update worked for me! 

go to - "C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\Public\"AEXD-44.0.12.7"

and remove "AEXD-44.0.12.7"

 

Just keep a copy elsewhere and test it out! hope this works for you.

Elizabeth

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