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I can't transfer my Animate project in After Effects "An error occurred while importing this file"

New Here ,
Jun 12, 2024 Jun 12, 2024

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I started a 2D animation project in Adobe Animate because i thought the compatibility between adobe programs would be simple and helpful. I want to transfer a project from Adobe Animate into After Effects to continue the animation and do compositing and effects, but this error shows up "An error occurred while importing this file". This happens with every file I've tried so it doesn't seem to be an issue with the project itself.

 

Is there a way to fix this and transfer my work from Animate to After Effects? I really need help 😞

 

Screenshot 2024-06-12 at 17.50.31.png 

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New Here ,
Jun 12, 2024 Jun 12, 2024

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Just to list what I've already tried to solve the issue:

- reinstalling the programs

- updating the programs

- restarting computer

- clearing storage and cache space (I got warnings about this in AE, I dodn't know if it could be connected)

 

:((((

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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to test where the issue lies, create a new fla, add something to the screen, save the fla and import that into ae.

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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