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I can't write anything in After Effects (text problems)

New Here ,
May 05, 2024 May 05, 2024

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Hi, I am using the original After Effects version 23.3.0, i have experienced this problem in several versions. Now it s getting really annoying and i decided to write about this problem. I couldn t find anything on the internet. My problem is, while trying to create a text, when i start typing something, nothing appears on the screen and the name of the text in the source does not change. (As if my keyboard is disabled) When i try to write something, it shows the "〈empty text layer〉" action below. . I could only solve this problem in this way: writing what i wanted to write on a note paper, copying it and pasting it into the text in after effects... Now i want to write normally, not by copying and pasting, i hope u can help me solve this problem :3

The computer I use: 16GB MacOS Sonoma with M3 chip, released in 2021 iMac

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Community Expert ,
May 05, 2024 May 05, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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New Here ,
May 05, 2024 May 05, 2024

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1 - I have the same problem in other and latest versions.
2 - Only this option works, but i need to change some settings (and this is not a text related setting, just performance memory related)  But still, when i customize my settings and turn After Effects on and off, this problem occurs again.
3 - It does not cause any problems with accessibility/keyboard.

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Can you try running After Effects in Safe Mode with the third-party plug-ins disabled and see if that works? Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after... 

Let us know the outcome.

 

Thanks,

Nishu

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