i keep getting blue screen of death because of after effects

[Otis771]

for more than a month, when i use ae once in few hours i get a bsod

even when i use blender i dont get a bsod

it might be something with ae 

please help

my specs are intel core i5 - 10400

ram in 16gb 

gpu is gtx 1660 super

please im begging for help. because everytime it happens the ae file gets corrupted and it's pain

[Mylenium]

Impossible to know without actual crash info. An excursion to your event viewer might be a good start.

Mylenium

[Otis771]

Hello!
Thing is i don't even get an error message

everything is just freezing for something like 10 seconds and then i get a bsod

and it happens sometimes from some really small things like scrolling in the composition

[Roland Kahlenberg]

Please file a Bug Report or get in touch with Customer Service. For the former, provide more details on your system hardware, OS, plugins, scripts, extensions etc.

[nishu_kush]

Hi Otis771,

Does it happen in a particular project? Are you using any GPU intensive effects or third-party plug-ins? What's the message on the blue screen?

Let us know, we're here to help.

Thanks,

Nishu

[Mylenium]

The crash info is in your event viewer, so please have a look there. Even under worst conditions windows logs at least the crashing module and that info is essential to even come close to an educated guess.

Mylenium

[Otis771]

ok so, i just checked, when it crashes its says "stop code: DPC WATCHDOG VIOLATION"