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i need help i keep getting After Effects warning: Failed to register mediacore directories.

New Here ,
Jun 26, 2021 Jun 26, 2021

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Every time i try to open up After Effects it just gives me these messages

After Effects warning: Failed to register mediacore directories.

After Effects warning: Failed to initialize medaicore.

After Effects warning: MediaCore is not correctly initialized.

After Effects warning: Class not found.

After Effects can't continue: unexpected failure during application startup

Ive tried to uninstall and reinstall AE that do anything I turned of the windows defender that didnt do anything and then i removed plug-ins from my MediaCore folder that also did nothing. i need help

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Crash , Error or problem

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Community Expert ,
Jun 26, 2021 Jun 26, 2021

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Is your operating system up to date? What platform are you working on? Mac or Windows? Can you please give us system specs.

 

Thank you

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LEGEND ,
Jun 26, 2021 Jun 26, 2021

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Without any system info and other technical details this is not going anywhere. From the description and the errors it simply seems that this has nothing at all to do with AE and your system is missing a critical system library (DLL) or is generally not compatible. Impossible to say.

 

Mylenium

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Community Expert ,
Jun 27, 2021 Jun 27, 2021

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Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful.

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