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I NEED HELP

diogenes5E09
New Here ,
Oct 03, 2021 Oct 03, 2021

I NEED HELP. hello I am a new user of this program and when I want to insert a video of any format, it does not leave me. Please help

diogenes5E09_0-1633300456932.png

 

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Import and export
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Andrew Yoole Community Expert
Community Expert ,
Oct 03, 2021 Oct 03, 2021

Please provide more information.  What format videos have you attempted to import?  Where are the video files sourced?  At what point in the import process do you get the error message?

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Mylenium
LEGEND ,
Oct 03, 2021 Oct 03, 2021
LATEST

Reinstall the program, check the hardware acceleration settings, update your system's graphics driver. This happens when hardware acceleration is not working correctly or the CoDecs are messed up.

 

Mylenium

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