Import Problem

New Here ,
Jul 13, 2022 Jul 13, 2022

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So I'm trying to do something in after effects and I need to import and image. But every time I try it says, "Input file doesn't appear to be a PNG file" even though every time, the file is a PNG. Does anyone know how to fix this?

 

(attatched is a screenshot if that helps)

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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Is the Color Mode of the PNG RGB and not CMYK?

 

Does the PNG file open in Photoshop or Bridge?

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Adobe Community Professional ,
Jul 14, 2022 Jul 14, 2022

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Is the Color Mode of the PNG RGB and not CMYK?

 

PNGs can't be CMYK, so that's irrelevant.

 

Mylenium

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Adobe Community Professional ,
Jul 14, 2022 Jul 14, 2022

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You have to provide more info like actual screenshots of the file e.g. how it looks in Photoshop and its specs such as dimensions, where it was retrieved from and so on. That being said, a simple re-save in PS might repair the file if it's damaged. For anything else more info is required, also including at least some basic system info.

 

Mylenium

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