• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

In-App Tutorials not working

New Here ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

The in-app tutorials are not working. 

 

v 23.2.0 build 65

Windows 10

Select from Help "In-app Turorials" - nothing happens.

Views

297

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 22, 2023 Feb 22, 2023

Copy link to clipboard

Copied

Welcome to the community, oarrus.

What happens if you switch to Learn Workspace (go to Window > Workspace > Learn)? If that doesn't help, try resetting the preferneces of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Moving this thread from Bugs to Discussions for troubleshooting.

Let us know how it goes.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2023 Feb 23, 2023

Copy link to clipboard

Copied

LATEST

Thanks, after reading the comments on this recommendation I decided to just use the online version. Didn't feel comfortable resetting things. Running the app as administrator also didn't work. 

 
Thank you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines