Inability to open premiere pro file

Report · Oct 17, 2021

Hi,

I'm new to After Effects and I just tried to open a Premiere Pro file by File>Import>Import Premiere Pro Project. I locate the file and attempt to open but nothing happens. After Effects simply seems unable to open it.

Can someone kindly help?

Many thanks

Report · Oct 18, 2021

Without any specific info on your project, your computer and so on we can't realyl tell you much. From the project containing a footage type that is not supported in AE to cache issues to some of the specific weirdness that currently seems to plague Macs this could be anything. Providing some info certainly might at least allow some rough guess...

Mylenium

Report · Oct 18, 2021

Hello there,

thank you for your reply. To clarify, I'm using a brand new, high spec PC laptop with Windows 10. The project I mentioned opens without any problem in Premiere Pro and works as normal.

I simply cannot import it into AE however.

Report · Oct 18, 2021

Hi Gareth5EFA,

Sorry for your issue.

What happens if you drag and drop the Premiere Pro project in After Effects? Does it work that way? You could try running After Effects as administrator (right-click the After Effects icon > Run as administrator) and try to import the Premiere Pro project.

Let us know how it goes.

Thanks,

Nishu

Report · Oct 18, 2021

If this is a shiny new laptop you may need to spend soem time straightening out its graphics driver and configuration. Often new machines have the wrong drivers, be that older versions or too fresh game optimized versions where a more conservative studio driver would be required. Start by checking your hardware acceleration settings in AE and as a test try to import one of your plain video files, then tippy-toe through your settings in AE and Premiere as well as your graphics driver to see what could be the problem. Similarly, check your cache settings in the programs and things like permissions on temp folders. There's really no single "click this button" solution here, you have to take it step by step to figure out the culprit.

Mylenium