Copy link to clipboard
Copied
A few weeks ago I installed the AE render engine on a second PC in my home. That worked fine.
Now I want to install the full version of AE on that computer. I tried uninstalling and re-installing AE and every time it only gives me access to the render engine.
What am I doing wrong?
I have tried uninstalling all of Creative Cloud as well. Nothing seems to work. Is there a .txt file I need to delete somewhere or something?
Thanks in advance.
Copy link to clipboard
Copied
Perhaps you have exhausted your activation allowance and not properly deactivated on another computer or you need to delete some activation key file. Refer to this:
https://helpx.adobe.com/download-install/kb/troubleshoot-creative-cloud-activation-errors.html
Mylenium
Copy link to clipboard
Copied
Hi DrewRae,
Thanks for writing in.
Go to the following page to see your activated devices: https://account.adobe.com/activated-devices
Let us know if Mylenium's suggestion helps.
Thanks,
Nishu