• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Install full AE application instead of Render Engine

New Here ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

A few weeks ago I installed the AE render engine on a second PC in my home. That worked fine. 

Now I want to install the full version of AE on that computer. I tried uninstalling and re-installing AE and every time it only gives me access to the render engine. 

What am I doing wrong?


I have tried uninstalling all of Creative Cloud as well. Nothing seems to work. Is there a .txt file I need to delete somewhere or something? 

Thanks in advance. 

TOPICS
Error or problem , How to , User interface or workspaces

Views

63

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Perhaps you have exhausted your activation allowance and not properly deactivated on another computer or you need to delete some activation key file. Refer to this:

 

https://helpx.adobe.com/download-install/kb/troubleshoot-creative-cloud-activation-errors.html

 

Mylenium 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

LATEST

Hi DrewRae,

 

Thanks for writing in.

Go to the following page to see your activated devices: https://account.adobe.com/activated-devices

Let us know if Mylenium's suggestion helps.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines