Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Invalid filter 25::3

Engaged ,
Jul 07, 2021 Jul 07, 2021

Hi. I have a few users who have specifically recieved this error when using my plugin when using windows remote desktop to render on a slave machine. Some have had success fixing the issue by installing Nvidia's windows remote desktop accelerator, but others haven't. Has anyone else had users experience this?

 

I have seen that this error code can be caused by other issues as well, such as a corrupted install or a firewall blocking permission. However in my case I believe the issue has something to do with openGL as the plugin is built on the GLator sample. 

TOPICS
Error or problem , SDK
5.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2021 Jul 07, 2021

yo james! whats's up?

if i recall correctly, this error is due to some missing dlls that the plugin as a depenency on.

throw you plug-in into dependecy walker on one of the problem machines and see if that's indeed the case.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jul 11, 2021 Jul 11, 2021

Hi Shachar! Mostly just trying to keep my ancient OGL plugins alive 😄

 

Thanks. It seems his machine is not loading opengl32.dll and glu32.dll, which I am assuming is the cause of the problem. He has a tesla GPU so not sure if that is contributing to the problem. I'll send him my dll's as a desperate fix and see how that goes. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2021 Jul 11, 2021

i think it's unlikely that an nvidia GPU will be installed without opengl32.dll and glu32.dll being installed along with the rest of the software components...

i'm guessing he upgraded to the latest driver version. i would ask the user to look for these 2 dlls on his machine, and send you back the path on which they were found. if there's an oddity in the path that you can make sense of, perhaps you cound figure out a way to make the plug-in find it. (mereley hypothesizing here)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jul 12, 2021 Jul 12, 2021

Here is the DW report. I see his dll's are in the correct location. However it appears he ran DW on the .aex inside his downloads folder. Am I correct in that DW needs to be run on the .aex inside AE's support files, with AE running and the effect being applied for the report to be of use?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 12, 2021 Jul 12, 2021

i don't think it would matter, since the two dlls are in the system32 folder where the plug-in would find them regardless of it's own location.

now that the two dlls are there, is the plug-in working or not?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jul 15, 2021 Jul 15, 2021
LATEST

Still no dice. I got a more detailed report from the user and everything looks good as far as I can tell. All the libraries are in the right place and loaded!

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines