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Hello,
I had downloaded a couple of packs from videohive.net and I now have a laptop with Windows 11. When I now try to read these After Effects files, I get the following error message:
Would you know what steps I need to follow to debug this issue and be able to read the files ?
Thanks a lot,
Maxence
There is nothing to do. This is just a friendly warning that the files will be converted to the newer format and you need to save it. Unless there is something specific liek a missing effect or unsupported feature the files should open just fine.
Mylenium
Hi, Max -- This is a common message. You'll often get this when you download a template that was created before AE was updated to the current version. Just click "OK" and save the converted project. It should not affect the functionality of the template, though.
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There is nothing to do. This is just a friendly warning that the files will be converted to the newer format and you need to save it. Unless there is something specific liek a missing effect or unsupported feature the files should open just fine.
Mylenium
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Hi, Max -- This is a common message. You'll often get this when you download a template that was created before AE was updated to the current version. Just click "OK" and save the converted project. It should not affect the functionality of the template, though.
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Thanks for your messages.
So yes I clicked on the warning and I can access the file but let me show what it does when I play it:
The green buffer does not load and the animations keeps looping back. My laptop is powerful so it cannot be the root cause.
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make sure the folder you are loading the file from is not a compressed folder. You must extract the files.