Issue - This project must be converted from version 11.0 (Windows 64)

New Here ,
Aug 29, 2022 Aug 29, 2022

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Hello,

 

I had downloaded a couple of packs from videohive.net and I now have a laptop with Windows 11. When I now try to read these After Effects files, I get the following error message:after effects issues.png

 

Would you know what steps I need to follow to debug this issue and be able to read the files ?

Thanks a lot,

Maxence

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Error or problem , Freeze or hang

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correct answers 2 Correct answers

Community Expert , Aug 29, 2022 Aug 29, 2022

There is nothing to do. This is just a friendly warning that the files will be converted to the newer format and you need to save it. Unless there is something specific liek a missing effect or unsupported feature the files should open just fine.

 

Mylenium

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Community Expert , Aug 29, 2022 Aug 29, 2022

Hi, Max -- This is a common message. You'll often get this when you download a template that was created before AE was updated to the current version. Just click "OK" and save the converted project. It should not affect the functionality of the template, though.

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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There is nothing to do. This is just a friendly warning that the files will be converted to the newer format and you need to save it. Unless there is something specific liek a missing effect or unsupported feature the files should open just fine.

 

Mylenium

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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Hi, Max -- This is a common message. You'll often get this when you download a template that was created before AE was updated to the current version. Just click "OK" and save the converted project. It should not affect the functionality of the template, though.


John W. | pixellingo

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New Here ,
Sep 06, 2022 Sep 06, 2022

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Thanks for your messages.

So yes I clicked on the warning and I can access the file but let me show what it does when I play it:ezgif.com-gif-maker.gif
The green buffer does not load and the animations keeps looping back. My laptop is powerful so it cannot be the root cause.

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