Key Preview (Numpad 0) stops working

[Frank_B]

Key Preview (Numpad) stops working as a preview shortcut.
For unknown reasons it switches to work as a shortcut for:
"Toggle Mask and Shape Path Visibility".

It takes restarting After Effects to bring back Numpad 0 to it's default shortcut function.

[nishu_kush]

That's not ideal.

Can you try running After Effects in Safe Mode and see if that fixes the problem? If it does, you might need to reset the preferences of After Effects.

Let us know the outcome.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Frank_B]

As I was trying to re-create this scenario both in default and in Safe Mode instead of Numpad 0 this time it was Escape key that stopped working. Its' default function switched from stopping playback to toggle switch "3D View Popup" from default to front.

[nishu_kush]

What do you see in the Preset drop-down in the Keyboard Shortcuts (Edit > Keyboard Shortcuts)? Is it After Effects Default.txt or something else? Do you have a program installed that changes the key mapping of the keyboard?

Thanks,

Nishu

[Frank_B]

@nishu_kushIt says After Effects Default.txt
I do have X-Mouse Button Control v2.20.5 installed but I'm pretty sure this issue happened even before installing it.