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1

Keylight Effect Crashing After Effects

Community Beginner ,
Sep 28, 2020 Sep 28, 2020

Hi,

 

Currently trying to use the 'Keylight + Key Cleaner + Advanced Fill Suppressor' effect on a RAW photo from a Pansonic S1. As soon as l select the 'Screen Colour' and select the green screen, After Effects then crashes immediately.

James

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Crash , Error or problem
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Community Expert ,
Sep 28, 2020 Sep 28, 2020

AE version and build, OS and system info, please. I wouldn't be surprised if you are using Catalina. 

 

What happens if you just apply Keylight? 

 

If I was working with a photograph I would just open it up in Photoshop and remove the background there. Save the PSD and import it as footage, merged layers. The comp will render in a lot less time and all of the workflow will be easier. 

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Community Beginner ,
Sep 30, 2020 Sep 30, 2020

Hi Rick,

 

AE Version: 17.1.4
OS: Windows 10 Home - 64 Bit
CPU: Intel i9 9900K 3.60GHz

RAM: 32GB
GPU: Gigabyte Z390 Aorus Pro

Doesn't crash if l apply just keylight 1.2

What proces would you to remove the background in Photoshop or can you link me to a guide on the process?

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LEGEND ,
Sep 28, 2020 Sep 28, 2020

What Rick said. Use Photoshop. Refine Edges and the Key Cleaner wouldn't even do much to improve the result, given that they cannot accumulate reference data from other frames on a still image. Your workflow doesn't really make sense. That and of course Keylight is an old piece of garbage that has always been problematic. Avoid it whenever you can.

 

Mylenium

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Community Beginner ,
Sep 30, 2020 Sep 30, 2020

Hi Mylenium,

 

If l was to be using video footage, what would you recommend over Keylight for the keying process? 

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Adobe Employee ,
Sep 29, 2020 Sep 29, 2020

Hi James,

 

Sorry for the crash issue.

As Rick mentioned, we'd need more details to replicate the issue at our end.

  1. What are your system specifications (CPU, GPU, RAM, OS)?
  2. The exact version of After Effects?
  3.  Properties of the footage you're working with.

We're here to help, just need more info.

 

Thanks,
Nishu

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Community Beginner ,
Sep 30, 2020 Sep 30, 2020

Hi Nishu,

 

AE Version: 17.1.4
OS: Windows 10 Home - 64 Bit
CPU: Intel i9 9900K 3.60GHz

RAM: 32GB
GPU: Gigabyte Z390 Aorus Pro
Photo Properties: Pansonic S1 'RW2' 

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Explorer ,
Oct 26, 2021 Oct 26, 2021

Same problem. Looks like it's been happening for many years and I haven't found a solution yet. 

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Explorer ,
Oct 26, 2021 Oct 26, 2021
LATEST

Found the solution. Go to Preferences > Display, and then un-tick "Hardware Accelerate Composition, Layer, and Footage Panels"

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