Media Encoder 22.5 (Build 57) H264 export image remix

New Here ,
Jul 14, 2022 Jul 14, 2022

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Hi!

 

Since the update to the latest Media Encoder I'm permanently running into issues making the encoder basically useless.

I'm trying to convert a video into H264. Shouldn't be that hard of a task right?

The videos are in a 1:1 aspect with square pixels and a size of 1920x1920.

I've tried different source formats, the result is always the same.

This is how it looks like:

merbrich_0-1657805229204.png

I've tried several settings, using hardware and software eoncoding, different sizes and bitrates. So I already did a lot of troubleshooting without success.

We didn't change anything, this is our standard workflow which out of nowhere produces these kind of results. 

Does anyone know this issue and how to solve it?

 

Thank you

 

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Error or problem , Import and export

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Hi merbrich,

 

Welcome to the community.

Would you mind sharing more details on the actual issue? Is it the preview quality, resolution, or something else? Also, are you on macOS or Windows?

We're here to help, just need more info.

 

Thanks,

Nishu

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New Here ,
Jul 14, 2022 Jul 14, 2022

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Hi Nishu,

 

sure!

It's a Windows machine.

My actual issue is that the encoded video looks like the image I've provided. That's the result of the encoded video. Every frame of the video is looking like this.

All I'm doing is drag&drop the video into the encoder using the H264 preset leaving all settings the same and taking resolution and such from the source clip. 

The machine has been updated with new graphics drivers (latest) which didn't help.

 

Thank you

 

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Adobe Community Professional ,
Jul 15, 2022 Jul 15, 2022

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What is the frame supposed to look like? Just posting a cropped screenshot of the result does not give us much to go on. 

 

It would also be good if we saw a timeline with the modified properties of the project revealed. 

 

Have you tried rendering a production master using the Render Queue and the default Hogh Quality Output Module preset?

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New Here ,
Jul 18, 2022 Jul 18, 2022

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The image is NOT cropped, this is the result as I described in my previous post. 

I'm not using any timeline, it's just a conversion from a MOV (DnxHD) file, which is my master to h264.

So just to make this clear, the result of this conversion is a video that looks exactly like the screenshot I've posted.

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