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mercury 3d view not showing

New Here ,
Sep 05, 2023 Sep 05, 2023

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i hhave added a 3d object to after effect - beta and is not shhowing . I tried classic view, advanced and c4d, but nothhing is shhhowing and not giving me thhe option to chhoose mercury 3d view. 

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User interface or workspaces

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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What are your system details, and what beta build are you using? I tested 24.0.0 and had no problems with an M2 MacBook Pro running Ventura 13.5.1. The texture maps did not come through, but the OBJ models worked fine.

 

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New Here ,
Sep 05, 2023 Sep 05, 2023

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I downloaded it yesterday so it should have the latest version. I am using Windows does it play any role?

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Adobe Employee ,
Sep 06, 2023 Sep 06, 2023

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Hi Anaya 23,

 

What are your system specifications? Mercury 3D requires at least 4GB of VRAM. Here's an article with more information: https://community.adobe.com/t5/after-effects-beta-discussions/3d-model-import-new-v2-faq-and-documen...

Hope it helps.

 

Thanks,

Nishu

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