We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I've been attempting to use the Mocha AE CC plugin for the first time. Unfortunately, whenever I click "save project" and exit the Mocha tab, it crashes After Effects, and I can't recover the Mocha effect. This happens even when I don't do anything in Mocha (only open and close it). My After Effects is up to date, and I am using it on a MacOS, 11.2.2.
Any help would be greatly appreciated. I have attached a screenshot of the error message Adobe gives me when it crashes. Thank you.
Sorry to hear about this.
I tried replicating this behavior on my machine but After Effects didn't crash on me. The only difference is that is I'm not on Big Sur.
Can you share the complete crash log so that we can investigate what's going on?
Hello? It's been a few weeks.
I'm having no problems with OSX 11.2.3 and the AE 17.7.0 (2020) or AE 18.0.0 (2021) or even AE 18.2.0 Beta. Mocha is working fine for me.