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Mocha AE Crashes AE On Closure

New Here ,
Mar 25, 2021 Mar 25, 2021

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Hello,

I've been attempting to use the Mocha AE CC plugin for the first time. Unfortunately, whenever I click "save project" and exit the Mocha tab, it crashes After Effects, and I can't recover the Mocha effect. This happens even when I don't do anything in Mocha (only open and close it). My After Effects is up to date, and I am using it on a MacOS, 11.2.2.

Any help would be greatly appreciated. I have attached a screenshot of the error message Adobe gives me when it crashes. Thank you.

Screen Shot 2021-03-25 at 11.18.20 PM.png

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Crash, Error or problem

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Adobe Employee ,
Mar 26, 2021 Mar 26, 2021

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Hi Leslie5E49,

 

Sorry to hear about this.

I tried replicating this behavior on my machine but After Effects didn't crash on me. The only difference is that is I'm not on Big Sur.

Can you share the complete crash log so that we can investigate what's going on?

 

Thanks,

Rameez

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Hello, sorry for the late response. Here's the crash log:

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New Here ,
Apr 07, 2021 Apr 07, 2021

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Hello? It's been a few weeks.

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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I'm having no problems with OSX 11.2.3 and the AE 17.7.0 (2020) or AE 18.0.0 (2021) or even AE 18.2.0 Beta. Mocha is working fine for me.

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Sorry for my delayed response, Leslie5E49.

Do you experience the same behavior on After Effects 18.1 that was released today?

 

Let me know.

Rameez

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