Mocha AE "Unknown Error" message when opening from After Effects.

[David22137762osh5]

I updated After Effects to utilize the Mocha AE plugin. When I go to use it it takes me to the Mocha window where a blank screen comes up with the message "Uknown Error". I cannot find a way to proceed based on other posts in this community. 

[nishu_kush]

Hi David,

Thanks for writing in. Please share the following details:

• What are your system specifications (CPU, GPU, RAM, OS version)?
• What's the exact version of After Effects you're using?
• What are the details of the footage you're trying to track (frame rate, frame size, format/codec)?

We're here to help, just need more info.

Thanks,

Nishu