My Ae composition window is black

[Lujain_Al2653]

I need help i tried everything

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AE forum so that proper help can be offered.

Scroll down here to see a list of the forums:
https://community.adobe.com/

[nishu_kush]

Thanks for moving the thread to the correct forum @Peru Bob .

@Lujain_Al2653, we're here to help. Do you mind sharing the following details so that we can understand the issue better:

1. What are your system specifications (CPU, GPU, RAM, OS version)?
2. What version of After Effects are you using?
3. Does it happen with all the projects or with a particular one?
4. A screenshot or screen recording of the issue would be helpful.

Looking forward to your response.

Thanks,
Nishu

[Lujain_Al2653]

My laptop

Windows 11

Intel, cori7

Nvidia. Geforce RTX, 4060,gpu

   

[ToolfarmJP]

Most of this case is related to the issue of the graphic card. You may need to update the graphic card driver.

[Lujain_Al2653]

You right thank you for help

[nishu_kush]

Thanks for sharing the details.

If the expert's suggestion doesn't help, try the following steps:

• Close After Effects
• Go to the Device Manager (Run >> devmgmt.msc)
• Select Display Adapter, Right click on the "Intel UHD graphic card".
• Select "Update Driver"
• Select "Browse my Computer"
• Select "Let me Pick from a list of available drivers on my Computer".
• Select "Microsoft Display Adapter".
•  Launch After Effects.

Let us know the outcome.

Thanks,
Nishu

[Lujain_Al2653]

I do the steps abd it's work thank you for help