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Need step by step help finding and deleting multiple copies of plug ins in After Effects.

New Here ,
Jul 31, 2024 Jul 31, 2024

I have Sonoma 14.6. As After Effects version 24.5 launches, I' getting warning notices like, After Effects warning: there are multiple copies of plug-in "Photoshop Layer Import" on your hard drive. I'm a long time Adobe subscriber and need, step-by- step help finding and deleting multiple copies of plug ins in After Effects. Thanks 

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Adobe Employee ,
Jul 31, 2024 Jul 31, 2024

We're here to help. Could you share a screenshot of the message that you get? Does it shows the path where the plug-in is located?

Looking forward to your response.


Thanks,
Nishu

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New Here ,
Jul 31, 2024 Jul 31, 2024

See attached screenshot. 

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New Here ,
Jul 31, 2024 Jul 31, 2024

I'm attaching some additional warning images from After Effects.

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New Here ,
Jul 31, 2024 Jul 31, 2024

did you see my response to you? Screenshots etc.

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024
LATEST

Yes, I can see all the screenshots. Try clean uninstalling After Effects and reinstalling it.

To clean uninstall, you can use Adobe Cleaner tool.

Once you download and run the tool, it'll list all the Adobe products that are installed on your system. Select After Effects and clean. Once done, install After Effects using the Creative Cloud desktop app.

Let us know how it goes.


Thanks,
Nishu

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