New Composition isn’t black screen but instead scene from an old Project in AE CC2018 [Windows]

[Sebastian Bathan]

I have a problem with creating a new composition. When I create a new composition, it is supposed to show a black screen, but when I do that, one of my deleted projects I've previously worked on pops up instead of a plain black screen. I've uninstalled AE and redownloaded.

Processor: Intel(R) Core(TM) i5-10210U CPU @ 1.60GH. 2.11 GHz

Installed Ram: 12 GB

64-Bit operating system

Title edited by Mod

[Peru Bob]

Try deling the media cache files.

[Byron Cortez]

Try purging "All Memory & Disk Cache" in menu Edit / Purge.

[Shivangi_Gupta]

Hi there,

This looks strange. Ideally, the preview remains black when we create a new composition. In addition to cleaning media cache as suggested by the experts above, I'd recommend you to reset preferences which will make the settings default

You may refer to this link: https://helpx.adobe.com/after-effects/using/preferences.html#reset_prefs

Let us know if it helps.

Regards,

Shivangi

[Warren Heaton]

Wow... this one wins the weird behavior award for the week.

If doing a purge of All Memory & Disk Cache doesn't resolve it, I'd take the time to uninstall After Effects, restart, and then reinstall it.

[Roland Kahlenberg]

Trashing AE's Pref's should be the first option before uninstalling and reinstalling AE.

[Warren Heaton]

Certainly worth a try, but does that look like a preference issue?

[Roland Kahlenberg]

It's not possible to make a conclusive decision. Hence, it's better to go the shorter route of trashing Prefs to see if it works. If this fails, then the longer route of uninstalling and reinstalling is the way to go. PLUS, if there is an issue with the Prefs Files and a user proceeds to uninstall and reinstall and chooses to migrate previous settings, they'll continue to face the same issue, after reinstalling - seen this happen to a few users here. Hence, as a standard procedure I'd always prefer trashing of AE Prefs before proceeding to uninstall/reinstall.

[Shivangi_Gupta]

Hi there,

Did you try the suggestions provided by the experts above? Looking forward for an update.

Thanks,

Shivangi

[marjal37602801]

I had the same problem, the solution of Brian Cortez: purging "All Memory & Disk Cache" in menu Edit / Purge worked perfect for me.