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New Properties Panel is Buggy for me. Have to click into Font size numerous times to get input

Participant ,
Jun 01, 2023 Jun 01, 2023

When I select a type layer and go to change font size in the new properties panel. Every time nothing happens. If i hit enter and try again it may work. But more times then not I have to try at least 3 - 4 times before it accepts any input!

Is anyone else getting this problem. Note I use a triple monitor setup and have AE in 2 of them. If that helps work out the bug.

TOPICS
Error or problem , User interface or workspaces
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Adobe Employee ,
Jun 02, 2023 Jun 02, 2023

Hi Volition74au,

 

That's not ideal. We can get it checked.

Are you on macOS or Windows? Could you share a screen recording of the issue? Also, for testing purposes, could you test this while both the secondary monitors are disconnected? It'll help us to narrow down the issue.

Looking forward to your response.

 

Thanks,

Nishu

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Participant ,
Jun 04, 2023 Jun 04, 2023

Hi Nishu,

 

thanks for your response. Here is a quick screen recording I made as per your instructions
I am working on a Windows 11 Home PC - OS Build is 22621.1702 - My Nvidia Driver is the studio driver - 535.98

hopefully this helps iron it out.

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Adobe Employee ,
Jun 06, 2023 Jun 06, 2023
LATEST

Hi Volition74au,

 

Thanks for the screen recording and details.

To narrow down the issue, can you try launching After Effects in Safe Mode (press and hold Ctrl + Alt + Shift keys while launching After Effects) to test with default preferences and third-party plug-ins disabled? Safe Mode will not delete your preferences permanently and your plug-ins will be enabled on the next launch. If that doesn't give any clue, try disconnecting your secondary monitor/monitors.

Let us know how it goes.

 

Thanks,

Nishu

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