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-Non stop "Out of Memory 23::40" message error

Explorer ,
May 21, 2021 May 21, 2021

Hi All, 

I have checked the forum and found a few posts on there but none have solved the problem so I am trying again! (my specs are at the end of the message)

 

I'm contsatly getting the "Out of Memory 23::40" message. It has become impossible for me to get any work done.  I'm contstantly purging the Media cache, I have designated 24 GB of RAM for after effects and 4 Gb for the rest of the applications.

 

I think this "lack" of memory is literally affecting everything I do, including my exports via media enocder. I have spend the entire day trying to export a project but constatly met with this  issues, I have given up and really don't know where else to look. Can anyone please tell me  what this issue could be? Is it the project? My settings??My computer?? My graphics card?

 

The project itself is around 1.30 mins but it has some footage (combination of .mp4 and .mov), Im using a few templates that I purchased, so there is a little cocktail of different projects inside the project but almost sure this is not the issue. The issue is the memory. After purging, (constantly) it still tells me out of memory when I try to play it or export it. With all my projects, its almost certain that the Media encoder will not complete the export, I have to "Split" the exports in two and then piece them together in Premier. But at the moment, its the out of memory message I keep getting and then freezing and having to restart (have done it more than 20 times today). My laptop is fairly new, 6 months old.

 

Here are my sepcs:

Legion laptop

Windows 10, Nvidia GEFORCE GTX 1650
AMD/Radeon Graphics
64-bit operating system, x64-based processor
RAM: 32GB.
My SSD is 900GB and have only used half of it , so plenty of space.
After Effetcs 2020 
PLEASE HELP! Thank you
 

 

 

TOPICS
Crash , Error or problem , Performance
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correct answers 1 Correct answer

Explorer , May 27, 2021 May 27, 2021

Hi! Ok I wanted to give you a quick update. I did a lot of research and I think I found a solution and so far,  I did not get a single "out of memory" notification.

 

Please let me know if this works for you too by commenting on my post.

 

The key word here is SWAP files, (follow instructions below on how to access them), what you need to do is to click on "Automatically manage paging file size for all drives". Just click on that and hopefully this problem will be solved.

 

I was also workig on a more

...
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Community Beginner ,
May 21, 2021 May 21, 2021

I would recommend you render your problematic comp. to a TIFF image sequence.

Its easy to restart the render process from the place AE stopped working.

Assemble the image sequence in Premiere with any audio tracks you need to add.

Send that timeline to Encoder to make your deliverables.

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LEGEND ,
May 22, 2021 May 22, 2021

Enable more verbose loging in the render panel to actually get some info what happens when the errror comes up. Could simply be a specific combination of things. Other than that of course the usual supsects - GPU acceleration issues. Experimenting with driver settings or installing a different version may go a long way. Same applies to device drivers for your SSD, audio drivers and such.

 

Mylenium

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Explorer ,
May 27, 2021 May 27, 2021

Hi! Ok I wanted to give you a quick update. I did a lot of research and I think I found a solution and so far,  I did not get a single "out of memory" notification.

 

Please let me know if this works for you too by commenting on my post.

 

The key word here is SWAP files, (follow instructions below on how to access them), what you need to do is to click on "Automatically manage paging file size for all drives". Just click on that and hopefully this problem will be solved.

 

I was also workig on a more powerful computer which started to really slow down, did the same thing (and cleaned up the desktop from large files which probably also helped) OMG the difference in my previews!! 

 

I hope this will help many of you who will read this post.

 

Good luck!

 

 

https://www.pcgamer.com/uk/what-are-page-and-swap-files-and-how-big-should-they-be/#:~:text=Open%20'....

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New Here ,
Jun 03, 2021 Jun 03, 2021

The "Automatically manage paging file size for all drives" was already checked on my system. But I still get the out of memory error. I have 32gb RAM and a 1TB dedicated SSD drive fore After Effects chache files. It has already filled upp 500gb of that drive.

 

Is there any other solution? It's getting frustrating.

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New Here ,
Jun 18, 2021 Jun 18, 2021

same with me. did you find any sollution yet?please help

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Participant ,
Apr 13, 2023 Apr 13, 2023

Same here, the option is already checked – anyone heard of a fix?

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New Here ,
Jul 05, 2023 Jul 05, 2023
Brother did you solve it because it doesn't let me live I have the same?
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Participant ,
Jul 05, 2023 Jul 05, 2023

It\s gone away for now, but not sure exactly how. At one point I deleted and reinstalled. And I also deleted a large bunch of files on my desktop. 
Hope that might work for you.

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New Here ,
Feb 01, 2022 Feb 01, 2022

Any updates ? I have exactly the same problem

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Community Beginner ,
May 30, 2022 May 30, 2022

You have no idea... It was all pain till now.. Didn't matter whether it was photoshop, illustrator, premiere, after effects.. I had this out of memory problem.. All the way.. For 2 years.. Finally. Found an answer and it worked.. You have no idea sir. Thankk you so much! Like so, so, so much...

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New Here ,
Oct 15, 2022 Oct 15, 2022

AHA please do share kind sir/madam your magic answer, it's been a pain for longer than you can imagine!

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

I've seen your comment after 8 months. Have you figured it out 😄

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Explorer ,
Mar 14, 2025 Mar 14, 2025
LATEST

Just to say, its 2025, I forgot about this post, and was experiencing the same issues with a new computer and this fixed it! 

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New Here ,
May 04, 2024 May 04, 2024

THANK YOU BROOOOO

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New Here ,
Jul 23, 2024 Jul 23, 2024

Fellas just clean your cached files
Here is a Video that might help
 

Ae #error How to fix Out of memory (2732K requested) (23::40) in Adobe After Effects Watch the video to find out how it's done 👆 Click here to subscribe 👇 https://www.youtube.com/channel/UC-dmWzJoIwhle6u6qFLb4pw?sub_confirmation=1 Follow me on Instagram: https://goo.su/zze8d Follow me on Facebook:
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