Not able to import videos in Ae.

[Tanvi29885820lizl]

Hi, I am not able to import single or comp videos in after effects even upto 1 min. It keeps on loading but does not work. Even after reducing its size in Me its showing the same problem. Also If I create a dynamic link in Premiere pro the project in permiere pro itself starts to hang. Theses are my system details, is it 

because of my system or there could be a solution for this? 

[nishu_kush]

Hi Tanvi,

Sorry for your issue.

I'm sorry to hear you're having trouble, but it seems your system might not be meeting the minimum system requirements for After Effects, which could lead to some performance issues. Could you describe what exactly happens when you try to import the footage? Are there any error messages that pop up? Does After Effects respond at all during this process? Also, it would be helpful if you could try importing a different media file and see if the problem persists.

We're here to assist.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu