not seeing Green/blue pre render bars

[RiccaBucks]

Hello,
I'm not getting the blue/green pre render bar on either my 2022 or 2023 AE. it apears to be caching because when I purge cache it clears meda. But, its not showing the bars so im never sure what is caching and what is not. 
Steps already taken,
purge all caches,
set my cache to 150gb on ssd
set my rame to us all but 10 gigs. (i have 64 gigs in box)
restarted. AE
restarted machine

working on windows 11
intel i9
nvidia 3080

ive not seen this problem in my searching.
thanks

[Mylenium]

Boring as it sounds, this is just another manifestation of hardware acceleration issues. You may need to spend some time updating your graphics driver and straightening out the settings.

Mylenium 

[RiccaBucks]

ok, it's just strange im not finding any info on this problem anywhere.  My GPU drivers are all up to date. I honestly wouldn't even know where to begin. Any help would be appreciated.   

[nishu_kush · Accepted solution]

Hi RiccaBucks,

That's not ideal.

Have you tried resetting the preferences of After Effect? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Let us know if it helps.

Thanks,

Nishu

[RiccaBucks]

Heyhey! 
This worked resetting the prefs did it! Now if Ae only had a way to load my keyboard shortcuts back in. haha

[Mylenium]

The standard procedure would be to boot into safe mode, remove the graphics driver and upon rebooting let Windows reinstall and configure the driver it thinks is suited best for your system, which not necessarily is the latest one. Rinse repeat for other drivers if necessary like the storage device holding your disk caches. In the NVidia driver play with settings for desktop spanningvirtual desktops and in the advanced section stuff like hardware antialiasing, OpenGL level and so on. There's really no "Do this and that to fix the issue". The possible combinations are too manifold. Also delete the AE preferences to reset all settings and consider reinstalling AE.

Mylenium