Numpad isn't displayed in keyboard shortcuts

[vc93927900]

Hey everyone,

The numpad isn't displayed in keyboard shortcuts even if the numlock is on. The keyboard layout preset is : After Effects Default. How to make it appear ? TThanks

[Roland Kahlenberg]

The top-right of the Keyboard Shortcuts Visualizer panel contains a menu to select your Keyboard Layout/Language. So you have an appropriate option in this menu?

[vc93927900]

I checked the Layout menu that you have mentioned, and there is possible to switch between languages, but it's not possible to add the numpad. I attached a screenshot of my Keyboard Shortcuts Vizualizer.

[Roland Kahlenberg]

If you use another language in your OS, try switching to that language. Also, try enabling and disabling NumLock - see if this helps to refresh its status and AE is able to detect the NumPad Keys.

If these fail, exit AE and doublecheck your keyboard settings for your OS. Re-start AE to see if matters have progressed. If all these fail, then re-start AE and trash AE's Preferences during the re-start.