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Performance settings keep reverting to default when I open AE

New Here ,
Jun 28, 2024 Jun 28, 2024

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I don't know why this is happening, it started a few days ago, I normally have my disk cache size around 400GB and I have everything set up because I primarily work with large 3D renders and custom animations.

 

Everything is set up specifically for these types of comps but whenever I close AE and reopen everything is back to default. It also keeps showing me the tutorial pop ups as if I've only just downloaded it for the first time.

 

Anyone know a fix?

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LEGEND ,
Jun 29, 2024 Jun 29, 2024

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Check the user privileges on your user folder. Simply sounds liek the prefs never get saved due to permission issues.

 

Mylenium

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Agree with what Mylenium said. Here's an article that could help to setup the permissions: https://adobe.ly/4bHcep7

Let us know how it goes.

 

Thanks,
Nishu

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