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Please help -- Error code: -1609629695

New Here ,
Apr 07, 2021 Apr 07, 2021

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I've tried everything -- using software only render instead of GPU, reverting to old versions, saving the project in a different location, removing the Lumetri effects -- the render FAILS every single time.  All of my adobe products are up to date with the most recent versions as of right now.  I've also tried exporting as a different file and exporting in AE only and when I do the AE only AE crashes immediately lol.   

 

 

 

Specs and error message: 

Screen Shot 2021-04-07 at 2.01.29 PM.png

Screen Shot 2021-04-07 at 2.01.01 PM.png

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Crash, Error or problem, Import and export

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Hi Alexander5CAB,

 

Sorry for your issue.

A corrupted effect or even corrupted media file could cause this issue. What do you have at frame 12? If removing the effects didn't help, try removing/replacing the media for testing. It'll help to narrow down the issue.

Let us know how it goes.

 

Thanks,

Nishu

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