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pop up menus

New Here ,
May 03, 2021 May 03, 2021

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Hello all! I can't open a single pop up menu with any of the AE versions up to date. When i click on the arrow to open the options, like for exemple the type of stroke on text, it just flashes and stays shut.

someone else having the same issues?

thanks!

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Adobe Community Professional ,
May 03, 2021 May 03, 2021

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Check the GPU settings in Preferences. Try updating your GPU Drivers. Try deleting, renaming, or resetting your AE Preferences file. You can find it in Preferences/General or you can reset preferences by holding down Shift + Alt/Option + Ctrl/Cmnd when you open After Effects.

 

If that doesn't work we need the AE version and system info down to the last decimal point.

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