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Preview freezes AE before playing any composition

New Here ,
Apr 05, 2021 Apr 05, 2021

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When I press play (spacebar) playing my composition, the whole application freezes for about 5/6 seconds, and then plays fine after that. The weird thing is that I can scroll through the compositions without any problems and it previews fine. It happened in the middle of a project that isn't heavy at all. I tried purging and restarting about everything. Anybody that is experiencing the same, or has a solution?

 

I'm on a 2019 Imac,

K 2019, 32GB I9, Radeon Pro 48 8 GB

 

 

TOPICS
Error or problem, Freeze or hang, Preview

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi Dion5EFE,

 

Sorry for your issue. What's the exact version of After Effects you're using?

Please try the following steps:

  1. Go to After Effects Preferences > Display
  2. Uncheck Hardware Accelerated Composition, Layer, and Footage Panels.

Let us know if it helps.

 

Thanks,

Nishu

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