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preview not rendered, and didnt showing anything, just showing wireframe layer

New Here ,
Sep 11, 2021 Sep 11, 2021

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I'm trying to open my friend's illustrator file, and like this, before I was looking for a solution to this problem, and it turned out that on the artboard, after I fixed it, and made the file separate, my Ae display still looks like this, I've cleared the cache, and restarted my pc, still no result

can anyone help?

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Crash , Error or problem , Freeze or hang , Preview , User interface or workspaces

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LEGEND ,
Sep 11, 2021 Sep 11, 2021

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Impossible to know much without actual system information and other details. The usual steps apply: Check your hardware acceleration settings, update your graphics drivers. Also check the AI file. It may simply have been saved wrongly or use features that AE cannot support.

 

Mylenium

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