Preview panel turns black when enlarged

New Here ,
Jul 25, 2022 Jul 25, 2022

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Hi

I installed a brand new After Effects 2022. A few days since then the preview panel turned black and I couldn't understand why. Didn't matter if I was trying to watch a footage or a composition, the preview screen was always black. After a few time I found out that if resize the preview panel to less than 1020 pixels I could see anything back again! But if I still enlarge the panel then it turns black again.

I tried to change the preferences -> preview settings but it didn't work.

Does anyone know what the cause may be?

You can see the issue in the video I uploaded

Thanks in advance

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Error or problem , Preview

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correct answers 1 Correct answer

Adobe Community Professional , Jul 25, 2022 Jul 25, 2022

You check your graphic card updater.

 

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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You check your graphic card updater.

 

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Thanks! I Updated the drivers and it never turned black again

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