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preview stopped working

Contributor ,
Feb 07, 2024 Feb 07, 2024

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maxelcat_0-1707314715795.png

 recently my preview has stopped working in after effects - it has been fine for ages. Today when I press play i just see a white screen - when I press stop all the assets on the screen appear.

 

I tried doing things like clearing the memory, restarting and so on - to no avail. A sound file plays fine. Other posts talk about drivers but I am not sure how to check them out tbh

 

I am running windows 11

What should I do? 

 

Thanks

 

TOPICS
Error or problem , Freeze or hang

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correct answers 1 Correct answer

Engaged , Feb 07, 2024 Feb 07, 2024

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Engaged ,
Feb 07, 2024 Feb 07, 2024

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Enable Play Video in Preview icon.

 

screenshot.png

 

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Contributor ,
Feb 07, 2024 Feb 07, 2024

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oh brother - thanks!!!

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