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Problem with After effects crashing on start up.

New Here ,
Apr 09, 2024 Apr 09, 2024

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I'm a bit lost here I've tried uninstalling, updating drivers deleting cached data in my user profile but After Effect keeps crashing every so often on launch.

 

 

I've enabled logging but I've noticed it is only generating the log file when the application launches.

Log file created: 04/09/24 09:50:05
-------------------------------------
Ticks = 16 <2192> <AppVers> <5> App Version = 24.2.1x2 release
Ticks = 16 <2192> <AppDirs> <5> App Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 16 <2192> <AppDirs> <5> Executable Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 16 <2192> <AppDirs> <5> Resources Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 16 <2192> <AppDirs> <5> Package Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 16 <2192> <AppDirs> <5> Plugin Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Plug-ins
Ticks = 16 <2192> <AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Required
Ticks = 16 <2192> <ALOG> <5> EGG STARTUP
Ticks = 78 <2192> <ALOG> <5> U Birth U Birth
Ticks = 78 <2192> <ALOG> <5> U CPU Data LogicalCores:8, PhysicalCores:4, MMX:1, SSE:1 SSE2:1, SSE3:1, SSSE(MNI):1, SSE4_1:0, SSE4_2:1
Ticks = 78 <2192> <ALOG> <5> U Birth U Hog Birth
Ticks = 391 <2192> <ALOG> <5> FILE Birth FILE Birth
Ticks = 391 <2192> <ALOG> <5> M Birth M Birth
Ticks = 391 <2192> <ALOG> <5> RND Birth RND Birth
Ticks = 67812 <2192> <ALOG> <5> PREF Birth PREF Birth
Ticks = 67859 <2192> <ALOG> <5> VAL Birth VAL Birth
Ticks = 67859 <2192> <ALOG> <5> MC Birth MC Birth
Ticks = 67906 <2192> <ALOG> <5> EGG IEggApp Splash screen shown
Ticks = 67906 <2192> <ALOG> <5> EGG BIRTH Beginning Verify Environment
Ticks = 67906 <2192> <ALOG> <5> COR Birth COR Birth
Ticks = 67937 <2192> <ALOG> <5> COR Birth COR Birth Complete
Ticks = 67953 <2192> <ALOG> <5> PLUG Birth PLUG Birth
Ticks = 67953 <2192> <ALOG> <5> TDB Birth TDB Birth
Ticks = 67953 <2192> <ALOG> <5> TDB Birth TDB StreamBase Birth
Ticks = 67953 <2192> <ALOG> <5> PF Birth PF Birth
Ticks = 67953 <2192> <ALOG> <5> P Birth P Birth
Ticks = 67953 <2192> <ALOG> <5> TXT Birth TXT Birth
Ticks = 67969 <2192> <ALOG> <5> EGG IEggApp About to Init Media Core
Ticks = 68000 <2192> <ALOG> <5> PREM MediaCoreData About to Init PRM
Ticks = 68000 <2192> <ALOG> <5> PREM MediaCoreData About to Init BE
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init ImporterHost
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init ExporterHost
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init VideoRenderer
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init AudioFilterHost
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init AudioSupport
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init ProjectConverterHost
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init VideoFilterHost
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init Player Host
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init AccleratedRendering
Ticks = 68016 <2192> <ALOG> <5> PREM MediaCoreData About to Init DynamicLinkMedia
Ticks = 68031 <2192> <ALOG> <5> PREM MediaCoreData About to Init TransmitHost
Ticks = 68031 <2192> <ALOG> <5> PREM MediaCoreData About to Init DisplaySurface
Ticks = 68047 <14964> <DynamicLink> <5> Increase wait time to 2
Ticks = 75172 <2192> <DisplaySurface> <5> [DirectX] Initializing DirectXContext...
Ticks = 75641 <2192> <DisplaySurface> <5> [DirectX] Initialize DirectXContext succeeded.
Ticks = 76266 <2192> <ALOG> <5> PREM MediaCoreData About to Init DVAMediaBrowser
Ticks = 76266 <2192> <ALOG> <5> EGG IEggApp Finished Initing Media Core
Ticks = 76266 <2192> <ALOG> <5> EGG IEggApp Media Core initialized successfully
Ticks = 76531 <17084> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 59741
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN PS3 Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN TIFF Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN RLA Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN CIN Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN EI Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN ZPIC Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN JSX Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN YM Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN PS Birth
Ticks = 77031 <2192> <ALOG> <5> PIN Birth PIN D_MC Birth
Ticks = 77047 <2192> <ALOG> <5> SND Birth SND Birth
Ticks = 77047 <2192> <ALOG> <5> OM Birth OM Birth
Ticks = 77047 <2192> <ALOG> <5> FLT Birth ALOG Birth
Ticks = 77047 <2192> <ALOG> <5> PR Birth PR Birth
Ticks = 77578 <2192> <FontServer> <5> 2 ctSync_msec:0 ctSeed:0 dicts:384 total_msec:514
Ticks = 77578 <2192> <ALOG> <5> BEE Birth BEE Birth
Ticks = 77594 <2192> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0
Ticks = 77594 <2192> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0
Ticks = 77594 <2192> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0
Ticks = 77594 <2192> <ALOG> <5> BEE Birth BEE Eval Birth
Ticks = 77594 <2192> <ALOG> <5> BEE Birth BEE Stream Birth
Ticks = 77594 <2192> <FontServer> <5> - SetDefaultByScript:kCTRomanScript=>322:TimesNewRomanPSMT/TrueTypeFont
Ticks = 77594 <2192> <FontServer> <5> - Substitute Created:[399:Myriad-Roman/Type1Font=>TimesNewRomanPSMT/TrueTypeFont]
Ticks = 77594 <2192> <FontServer> <5> - Substitute Created:[400:AdobeInvisFont/Type1Font=>TimesNewRomanPSMT/TrueTypeFont]
Ticks = 77594 <2192> <FontServer> <5> - Substitute Created:[401:AdobeSansMM/Type1Font=>TimesNewRomanPSMT/TrueTypeFont]
Ticks = 77625 <2192> <ALOG> <5> BEE Birth BEE TextAnimatorDispatch Birth
Ticks = 77625 <2192> <ALOG> <5> BEE Birth BEE TextListener Birth
Ticks = 77625 <2192> <ALOG> <5> BEE Birth BEE StyleListener Birth
Ticks = 77625 <2192> <ALOG> <5> FRP Birth FRP PinListener Birth
Ticks = 77703 <2192> <MEE_Plugins> <5> C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 77703 <2192> <MEE_Plugins> <5> C:\Program Files\Common Files\Adobe\Plug-Ins\CC
Ticks = 77703 <2192> <MEE_Plugins> <5> C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Ticks = 78422 <2192> <ALOG> <5> AEGPDriver Birth AEGPDriver Birth
Ticks = 78437 <2192> <Plug_Scan> <1> Total: 0.729162, PiPL: 0.467217
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE 3D Tracker
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE 3D Glasses2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE 3D Glasses
Ticks = 79125 <2192> <FLT> <4> Load success Effect: VISINF Grain Implant
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Alpha Levels2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Alpha Levels3
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Apply Color LUT2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Apply Color LUT
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Arithmetic
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AudSpect
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AudWave
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud BT
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Delay
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud_Flange
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud HiLo
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Stereo Mixer
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Modulator
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Param EQ
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Reverb
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Reverse
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Aud Tone
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AutoColor
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AutoContrast
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AutoLevels
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AUX CHANNEL EXTRACT
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Brightness & Contrast
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Basic 3D
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Basic Text2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Laser
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Bevel Alpha
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Bevel Edges
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE BEZMESH
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Bilateral
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Blend
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Block Dissolve
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Box Blur2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Box Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Broadcast Colors
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Brush Strokes
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Bulge
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Calculations
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE WRPMESH
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC CardDanceCam
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC CardWipeCam
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Cartoonify
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Caustics
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Cell Pattern
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Change To Color
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Change Color
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Channel Combiner
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Channel Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE CHANNEL MIXER
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Checkerboard
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Cineon Converter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Cineon Converter2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Circle
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Colorama
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Link
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE 4ColorGradient
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Balance
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Balance 2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Difference Key
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Emboss
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Balance (HLS)
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Key
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Range
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Compound Arithmetic
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Compound Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Corner Pin
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE CurvesCustom
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE CameraShakeDeblur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Deflicker
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE DEPTH FIELD
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE DEPTH MATTE
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Difference Matte2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Difference
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Motion Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Displacement Map
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Drop Shadow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Dust & Scratches
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Echo
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE ELLIPSE
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Emboss
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Equalize
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Compander
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Exposure2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Exposure
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Checkbox Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Slider Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Layer Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Color Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Point3D Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Point Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Angle Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Dropdown Control
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Extract
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Eyedropper Fill
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Fast Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Reduce Interlace Flicker
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Fill
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Find Edges
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Foam
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE FOG_3D
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Fractal
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Fractal Noise
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Gaussian Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Gaussian Blur 2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Glo2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Gamma/Pedestal/Gain2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Gradient Wipe
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Grid
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE GROW BOUNDS
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE HUE SATURATION
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE ID MATTE
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE ATG Extract
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Invert
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE IRIS_WIPE
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE KeyCleaner
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Leave Color
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Lens Flare
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Easy Levels
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Easy Levels2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Pro Levels2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Pro Levels
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Lightning
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Lightning 2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Linear Color Key2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Linear Wipe
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE LIQUIFY
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Luma Key
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Lumetri
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Magnify
Ticks = 79125 <2192> <FLT> <4> Load success Effect: VISINF Grain Duplication
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Matte Choker
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Median
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Minimax
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Mirror
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Mosaic
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE MESH WARP
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise Alpha2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise Alpha
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise HLS
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise HLS2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise HLS Auto2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Noise HLS Auto
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Numbers2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OCIO CDL Transform
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OCIO Color Space Transform
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OCIO Display Transform
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OCIO FILE Transform
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OCIO Look Transform
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Offset
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Optics Compensation
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Paint Bucket
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Playgnd
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Path Text
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Photo Filter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Polar Coordinates
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Posterize
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Posterize Time
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE ProfileToProfile
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE HDR ToneMap
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PhotoFilterPS
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE SelectiveColor
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Vibrance
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Brightness & Contrast 2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PS Median
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Black&White
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Bevel Emboss
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Drop Shadow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Inner Glow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Inner Shadow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Outer Glow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PSL Solid Fill
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE PS Arbitrary Map
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Radial Shadow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Radial Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Radial Wipe
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Radio Waves
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Ramp
Ticks = 79125 <2192> <FLT> <4> Load success Effect: VISINF Grain Removal
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE RESHAPE
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Ripple
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE OFMotionBlur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Rolling Shutter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Timewarp
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Roughen Edges
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Scatter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Scribble Fill
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Set Channels
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Set Matte3
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Set Matte2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE ShadowHighlight
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Camera Lens Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Sharpen
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Shatter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Shift Channels
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Simple Choker
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Smart Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE SCHMEAR
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Solid Composite
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Spherize
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Spill Suppressor
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Spill2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE SubspaceStabilizer
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Strobe
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Stroke
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Texturize
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Three-Way Color Corrector
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Threshold
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Threshold2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Tile
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Timecode
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Time Displacement
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Tint
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Geometry
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Geometry2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Tritone
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Turbulent Displace
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE AIF Perlin Noise 3D
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Twirl
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Remove Color Matting
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Unsharp Mask2
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Unsharp Mask
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Upscale
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Vector Paint
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Vegas
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Venetian Blinds
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE DigitalVideoLimiter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Chromatic Aberrations
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Color Gradients
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Converter
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Denoise
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Digital Glitch
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Fractal Noise
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Blur
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Glow
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Project 2D
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Rotate Sphere
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Sharpen
Ticks = 79125 <2192> <FLT> <4> Load success Effect: Mettle SkyBox Viewer
Ticks = 79125 <2192> <FLT> <4> Load success Effect: APC Wave World
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Wave Warp
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Write-on
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Samurai
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE Paint
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE FreePin3
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE RefineRBMatte
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE RefineMatte
Ticks = 79125 <2192> <FLT> <4> Load success Effect: ADBE RefineMatte2
Ticks = 79141 <2192> <MEE_Plugins> <4> AEGP plugin loaded: HashIO
Ticks = 79141 <2192> <MEE_Plugins> <4> AEGP plugin loaded: PNGIO Support
Ticks = 79141 <2192> <MEE_Plugins> <4> AEGP plugin loaded: Advanced 3D
Ticks = 79141 <2192> <MEE_Plugins> <4> AEGP plugin loaded: Durer
Ticks = 79141 <2192> <ALOG> <5> DynamicLink Startup Main Entry Point, Creating Livelink Plugin
Ticks = 79141 <2192> <ALOG> <5> DynamicLinkPlugin Startup Enter DynamicLink Plugin Constructor
Ticks = 79141 <2192> <ALOG> <5> DynamicLinkPlugin Startup headless=0, dynamiclink=0, selflink=0, amelink=0
Ticks = 79141 <2192> <ALOG> <5> DynamicLink Startup Registered Hooks
Ticks = 79172 <5320> <MF.WinDirectoryChangeMonitor> <4> System call CreateFile() failed -- drive could not be monitored, driveLetter: "U", lastError: "Error 5: Access is denied.\r\n"
Ticks = 79172 <14564> <MF.WinDirectoryChangeMonitor> <4> System call CreateFile() failed -- drive could not be monitored, driveLetter: "P", lastError: "Error 5: Access is denied.\r\n"
Ticks = 79266 <2192> <ALOG> <5> RQMonitorPlugin ctor created=85c5a790
Ticks = 79281 <2192> <CCFilesEOL> <5> Setting feature enabled: true, in app messaging enabled: false
Ticks = 79312 <2192> <OCIOWrapper> <5> OpenColorIO Library Version: 2.1.2
Ticks = 79312 <2192> <OCIOWrapper> <5> OpenColorIO Library VersionHex: 33620480
Ticks = 79656 <13788> <EACL> <5> Connecting local hub to remote hub, requestID: "084c6f8e-4bfb-46e4-a0f5-88091293f22d", server: "https://cc-api-teamprojects.adobe.io:443", serverType: 2, user: "JLockwood@iwm.org.uk", machineID: "9d9b5421-32ea-4672-966b-b9e7e9fd4969"
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Change Render Locations.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Convert Selected Properties to Markers.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Demo Palette.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Double-Up.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Find and Replace Text.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Render and Email.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Scale Composition.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Scale Selected Layers.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Smart Import.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Sort Layers by In Point.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Update Legacy Expressions.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\UpgradeLegacyBlurs.jsx
Ticks = 79672 <2192> <Scripting> <5> Executing startup/shutdown script at: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Scripts\Why_the_parentheses_in_folder_names.txt
Ticks = 79687 <2192> <ALOG> <5> AEGPDriver AEGPDp_CleanupHook Finished cleanup.

 

 

 

 

 

 

 

[2024-04-09_10-46-05][16740][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView
[2024-04-09_10-46-06][16740][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-06][16740][Info] [general] Debugger enabled for runtime group FirstParty on port: 9222 breakOnStart: no
[2024-04-09_10-46-06][16740][Info] [general] analyticsTracker_ is being accessed without setting
[2024-04-09_10-46-06][16740][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-06][10756][Info] [general] analyticsTracker_ is being accessed without setting
[2024-04-09_10-46-06][10756][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-06][10756][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-07][10756][Default] [console] [UAB v2.18.0-4] sentry.io initialized...
[2024-04-09_10-46-07][10756][Warn] [console] SAM JS Bindings Error
The host app must meet the following requirements to be compatible with the SAM JS bindings:
1. The host app must be built with SAMv2's C++ library.
2. The host app must provide the ACPLModel global object via SEAL
Visit https://git.corp.adobe.com/torq/acpl-model/blob/main/README.md for more info
[2024-04-09_10-46-07][10756][Default] [console] [HS][MainStore] Internet connectivity: ONLINE
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 595 PERF - Start Screen Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][StartScreen] CCX Start v7.4.0.15
[2024-04-09_10-46-07][10756][Default] [console] [HS][StartScreen] [HostData] {
"Product": "aftereffects",
"Product ID": "AEFT",
"Product Code": "AEFT",
"BuildNumber": "2",
"Version": "24.2.1",
"Platform": "Windows"
}}
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 596 PERF - Sophia Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 600 PERF - Ututs Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 601 PERF - IMS Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 603 PERF - IMS.updateUserProfile start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 603 message: Fetching NGL Profile. Awaiting Response.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 603 PERF - Fetching NGL Profile. Awaiting Response.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 604 PERF - Locale Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 608 PERF - MainStore Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 613 PERF - Platform init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 620 message: Fetching Recent Files. Awaiting Response.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 620 PERF - Fetching Recent Files. Awaiting Response.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 620 message: Received NGL Profile.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 620 PERF - Received NGL Profile.
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2024-04-09_10-46-07][10756][Default] [console] [HS][FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 626 message: Data Loader for home: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 626 PERF - Data Loader for home: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2024-04-09_10-46-07][10756][Default] [console] [HS][FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 627 message: Data Loader for utut: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 627 PERF - Data Loader for utut: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 25 message: IMS.updateUserProfile
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 628 PERF - IMS.updateUserProfile done: 25
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 20 message: MainStore Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 628 PERF - MainStore Init done: 20
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 628 PERF - IMS.updateAccessToken start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 973 message: UI Ready
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 973 PERF - UI Ready
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 973 message: Received Recent Files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 973 PERF - Received Recent Files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 976 message: Updated access token
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 976 PERF - Updated access token
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 348 message: IMS.updateAccessToken
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 976 PERF - IMS.updateAccessToken done: 348
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 376 message: IMS Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 977 PERF - IMS Init done: 376
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 364 message: Platform init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 977 PERF - Platform init done: 364
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf
[2024-04-09_10-46-07][7864][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf
[2024-04-09_10-46-07][16740][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 406 message: Locale Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1010 PERF - Locale Init done: 406
[2024-04-09_10-46-07][10756][Default] [console] [HS][Drover] CCX-Start-Drover : Home screen visibility set to visible without back button.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1017 PERF - Shared Settings Init start
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Handler] Shared Settings Handler initialized
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1020 message: Data Loader for utut: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1020 PERF - Data Loader for utut: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-09_10-46-07][10756][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Migrator] Migration of shared settings not needed
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Handler] Loading User SharedSettings
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1034 message: Data Loader for home: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1034 PERF - Data Loader for home: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-09_10-46-07][10756][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1038 message: Loaded JSON Data: Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1038 PERF - Loaded JSON Data: Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1039 message: Parsed JSON file for Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1039 PERF - Parsed JSON file for Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1040 message: Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1040 PERF - Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\AEFT-24.2.1-en_US-53ee097b-f5e0-4fe9-bb4e-a3871eeca59f.json
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1043 message: Finished parsing data for Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1043 PERF - Finished parsing data for Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Setting data to the cache for Utut
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38782}
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38782}
[2024-04-09_10-46-07][10756][Default] [console] [HS][Ututs] User has 15 web tutorials
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 445 message: Ututs Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1045 PERF - Ututs Init done: 445
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1047 message: Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1047 PERF - Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][3272][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1049 message: Loaded JSON Data: Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1049 PERF - Loaded JSON Data: Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1049 message: Parsed JSON file for Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1049 PERF - Parsed JSON file for Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.2.1-en_US-53ee097b-f5e0-4fe9-bb4e-a3871eeca59f.json and wrote response in C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-24-2-1-en_US-471AC0620EAC4F86879D01CEE8CD2EEF.json
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1051 message: Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1051 PERF - Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Failed container with label 'CCX Start Screen (v4.0) - Home' for Surface 'CCX_Start_4.0_Home'
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\AEFT-24.2.1-en_US-bebf4018-fe74-47f2-aa81-2cfa7818c565.json
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1055 message: Finished parsing data for Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1055 PERF - Finished parsing data for Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Setting data to the cache for Home
[2024-04-09_10-46-07][10756][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":76603,"url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/en_US/componentWhatsNewToastal/Ae-Whats-New-AE-2..."}
[2024-04-09_10-46-07][10756][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 41 message: Shared Settings Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1058 PERF - Shared Settings Init done: 41
[2024-04-09_10-46-07][10756][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1059 message: Avatar Loader: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1059 PERF - Avatar Loader: Get data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1059 message: Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1059 PERF - Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 480 message: Sophia Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1076 PERF - Sophia Init done: 480
[2024-04-09_10-46-07][10756][Default] [console] [HS][LicenseChiclet] NGL: Showing no chiclet.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1179 message: Interactive Ready
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1179 PERF - Interactive Ready
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 584 message: Start Screen Init
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1179 PERF - Start Screen Init done: 584
[2024-04-09_10-46-07][10756][Error] [console] [HS][MainStore] Rendering default layout in fallback mode. Reason: Home Yukon data is corrupt or not present: undefined: Home Yukon data is corrupt or not present: undefined
[2024-04-09_10-46-07][10756][Error] [console] [HS][FallbackComponent] Error: Home Yukon data is corrupt or not present: undefined
[2024-04-09_10-46-07][10756][Error] [console] [HS][FallbackComponent] Failed to render layout! Falling back...
[2024-04-09_10-46-07][10756][Default] [console] [HS][FallbackComponent] Error: Home Yukon data is corrupt or not present: undefined Error: Home Yukon data is corrupt or not present: undefined
at of.render (././js/4.js:65:1037551)
at be (././js/4.js:50:9733)
at ././js/4.js:77:265487
at ie (././js/4.js:50:7837)
at e.track (././js/4.js:50:18866)
at of.r [as render] (././js/4.js:77:265416)
at of.pe (././js/4.js:77:266270)
at of.d.render (././js/4.js:77:269485)
at Ri (././js/4.js:108:69887)
at Ni (././js/4.js:108:69682)
at vs (././js/4.js:108:105481)
at cl (././js/4.js:108:96728)
at sl (././js/4.js:108:96653)
at $s (././js/4.js:108:93683)
at ././js/4.js:108:45325
at t.unstable_runWithPriority (././js/4.js:26:3462)
at Hn (././js/4.js:108:45034)
at Gn (././js/4.js:108:45270)
at Wn (././js/4.js:108:45205)
at el (././js/4.js:108:93974)
at Be (././js/4.js:50:20581)
at He (././js/4.js:50:20164)
at Ne (././js/4.js:50:16502)
at ././js/4.js:50:9620
at ye (././js/4.js:50:9691)
at t.a (././js/4.js:50:9052)
at t.getValue (././js/4.js:65:18878)
at t.get [as value] (././js/4.js:65:2686)
at t.unbox (././js/4.js:65:11764)
at t.dehanceValue (././js/4.js:50:10435)
at t.get (././js/4.js:50:11022)
at e.read (././js/4.js:50:44113)
at Object.get [as user] (././js/4.js:50:45107)
at N (././js/4.js:70:225347)
at Object.logMiscellaneousEvent (././js/4.js:70:228947)
at Object.logBPOEvent (././js/4.js:65:3912186)
at u.writeCCXPResponse (././js/4.js:85:57029)
at async x.handleWrite (././js/4.js:85:60676)
at async x.handleParseResult (././js/4.js:75:722922) {"error":true,"prefix":"Failed to render layout! Falling back...","route":"home"}
[2024-04-09_10-46-07][10756][Error] [console] [HS][StartIngestRenderHandler] INGEST RENDER EVENT: WelcomeMessage{"workflow":"home","totalWebTutorials":15,"totalInAppTutorials":6} true
[2024-04-09_10-46-07][10756][Warn] [console] [HS][StartIngestUtil]
[2024-04-09_10-46-07][10756][Warn] [console] [HS][StartIngestUtil] Analytics event missing Sophia data:
[2024-04-09_10-46-07][10756][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.2.1-en_US-bebf4018-fe74-47f2-aa81-2cfa7818c565.json and wrote response in C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-24-2-1-en_US-4BEB196343D746E0A93BFA0DAB4D367A.json
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1310 PERF - Late Loads start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1311 PERF - IMS.lateLoad start
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1 message: IMS.lateLoad
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1312 PERF - IMS.lateLoad done: 1
[2024-04-09_10-46-07][10756][Default] [console] [HS][Drover] Analytics enabled state changed to true
[2024-04-09_10-46-07][10756][Default] [console] [HS][Analytics] analytics.ingest changed: (prod) active
[2024-04-09_10-46-07][10756][Default] [console] [HS][Analytics] analytics.ingest is enabled, processing prequeued events: 45
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 13 message: Late Loads
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1323 PERF - Late Loads done: 13
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1324 message: All done
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1324 PERF - All done
[2024-04-09_10-46-07][10756][Default] [console] [HS][AvatarDataLoader] clearInterval for avatarFetchInterval
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1340 message: Avatar Loader: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1340 PERF - Avatar Loader: Read data using File Accessor.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1344 message: Avatar Loader: Avatar file found and set using File Accessor
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1344 PERF - Avatar Loader: Avatar file found and set using File Accessor
[2024-04-09_10-46-07][10756][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/jlockwood/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/48ec9c31-ebac-4c2c-84b9-e55ea4170341.png
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1345 message: Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1345 PERF - Reading C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] log perf event: time: 1348 message: Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][Performance] 1348 PERF - Received results from reading the C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 0 files.
[2024-04-09_10-46-07][10756][Default] [console] [HS][AvatarDataLoader] Successfully read data from file 23e721de-bf91-4702-9972-9077ff08ce30.json and wrote response in C:\Users\jlockwood\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\AEFT-24-2-1-en_US-551A469647B3472A8F7236F2E4990A12.json

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correct answers 1 Pinned Reply

Adobe Employee , Apr 23, 2024 Apr 23, 2024

Hi @John366195704vsa,

Thank you for reporting this issue, and for your patience with our response. Since your post, a new update for After Effects has been released (version 24.3). Do you still encounter this issue after updating to 24.3?

 

The log appears to indicate a problem with the Home screen. Perhaps try disabling the Home screen in Preferences > Startup & Repair to see if that helps you avoid the crash on launch.

 

When the crash occurred, were you prompted to submit a crash report with

...

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi @John366195704vsa,

Thank you for reporting this issue, and for your patience with our response. Since your post, a new update for After Effects has been released (version 24.3). Do you still encounter this issue after updating to 24.3?

 

The log appears to indicate a problem with the Home screen. Perhaps try disabling the Home screen in Preferences > Startup & Repair to see if that helps you avoid the crash on launch.

 

When the crash occurred, were you prompted to submit a crash report with your email? If so, please submit those reports, as they are very helpful to us as we investigate crashing issues.

 

Thank you for any further information you can provide,

- John, After Effects Engineering Team 

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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