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problem with playing music in after effect

Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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hello.

I wanted to play a music in my motion graphic project. but when I wanted to play the motion, I couldn't hear any sounds from the music and also when I rendered it by media encoder and opened the last video, there wasn't any music sound!

what is the problem?

I am using aftereffect cc 2019

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Audio

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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We honestly can't know. You have not offered any info about your project, your render settings, preview settings, type of files used, audio preferences and whatnot. This is much more complex than just saying it doesn't work. You need to be much more specific and provide the necessary details. If the sound doesn't appear anywhere, then something is fundamentally wrong.

 

Mylenium

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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well

I don't think that any pictures could be helpful.. but i upload it now in your reply.

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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It seems that your audio file "Ramadan Logo.mp3" is offline. Can you try reconnecting it or reimporting it?

 

Thanks,

Rameez

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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LATEST

Need help relinking your media? Check out these tutorials:

  1. How to find and relink missing footage and organize files?
  2. Reconnecting Missing Files in After Effects

 

Thanks,

Rameez

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