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Problema en la previsualización de After Effects

New Here ,
Apr 16, 2025 Apr 16, 2025

He estado presentando este problema en la versión 25.1 en adelante, la versión 25.0.1 e inferior no sucede.
La cuestión es que subí de versión para aprovechar la mejora de la caché de medios, pero es un poco molesto tener ese desfase en la previsualización.
*Especificaciones de mi PC*
- Ryzen 7 2700X
- RX 6500XT
- 16GB de RAM
- Windows 11 Pro 24H2 (26.100.3775)

Bug en la versión 25.2.2

Prueba en la versión 25.0.1

TOPICS
Audio , Error or problem , Performance , Preview
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Adobe Employee ,
Apr 17, 2025 Apr 17, 2025

Thanks for writing in, xjuanfx.

 

Do you mind letting us know more about the issue? Does the preview stop on its own, or does it lag while scrubbing? Have you tried clearing the media cache (Edit > Purge > All Memory & Disk Cache)?

Let me know.


Thanks,
Nishu

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New Here ,
Apr 20, 2025 Apr 20, 2025

Even so, after deleting all the Caché, it still happens.

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Community Expert ,
Apr 18, 2025 Apr 18, 2025

You also check the version of the graphic card driver. Did you try to get the latest one?

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New Here ,
Apr 20, 2025 Apr 20, 2025

Yes, they are updated to the latest version.

xjuanfx_0-1745141485624.png

 

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Adobe Employee ,
Apr 21, 2025 Apr 21, 2025

Is it happening with any other project? In which version this project was created? Can you try importing this project into a new project instead of opening it?

Let us know if that helps.


Thanks,
Nishu

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New Here ,
Apr 22, 2025 Apr 22, 2025

It happens with any project, also if I just import a video and try to preview it, the same bug happens.

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Adobe Employee ,
Apr 23, 2025 Apr 23, 2025

Please try the following: Go to After Effects Preferences > Display > disable Hardware Accelerated Composition, Layer, and Footage Panels. If that doesn't help, go to File > Project Settings > and switch the renderer in the drop down.

Let me know the outcome.


Thanks,
Nishu

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New Here ,
Apr 24, 2025 Apr 24, 2025

It keeps happening, I still think it's a bug in After Effects, because, as I said before, in version 25.0.1 it doesn't happen, only since version 25.1 and higher.

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Adobe Employee ,
Apr 24, 2025 Apr 24, 2025

Please allow me some time to do some research. I'll get back to you as soon as possible. In the meantime, you can use 25.0.1 as a workaround.

Thanks for your patience.


Thanks,
Nishu

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New Here ,
Apr 24, 2025 Apr 24, 2025
LATEST

It also seems that the adaptive resolution does not work, as it does not reduce the quality of the preview, but previews it at normal quality

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