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Project not opening after update

New Here ,
Apr 19, 2021 Apr 19, 2021

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So I was working on a project on my Mac but I kept getting the "33::4" error when I was using rotobrush. I therefore decided to upgrade from Mojave to Big sur so that I could update my After effects since it wasn't compatible before. Now when I try to open my project nothing happens. I doesn't even get a error message, littarly nothing happens and it won't open.

please help me.

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Adobe Employee ,
Apr 19, 2021 Apr 19, 2021

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Hi Noel5C87,

 

Welcome to the Community and sorry for your issue.

Is it happening with a particular project or any project file? Are you able to open After Effects and create a new project? Also, did you use any third-party plug-ins while creating the project?
Let us know, we're here to help.

 

Thanks,

Nishu

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