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"after effects aegp plugin cineware scenelayer cineware general error 5027 12 cineware" error

New Here ,
Jan 13, 2023 Jan 13, 2023

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I am using a 16 inch 2019 macbook pro

After Effects version 23.1.0 (build 83) 

I was editing a cinema 4d lite file in After Effects and then after effects froze. After a few minutes I had to force quit after effects. When I reopened I got the following error message in after effects  (I can open C4D and make changes in there however),

Screen Shot 2023-01-13 at 1.59.28 PM.png

 When googling it, people who got a similar (but not quite the same message) were told to check the options in C4D Lite and check the renderer. When I do I only see this, which is missing the options for to select an option for renderer and editing. 

Screen Shot 2023-01-13 at 2.21.19 PM.png

I have an older version of After Effects that works just fine, but can't open the project saved in the 23.1 version.

I uninstalled it and using version 23 it worked fine (but still wouldn't open project file that was saved in 23.1).

When I upgrade to 23.1 again I get the same error message listed above.

 

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LEGEND ,
Jan 13, 2023 Jan 13, 2023

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I have no suggestions other than what you already found. Indeed this seems a rather elusive bug that affects some users and is fresh in 23.1. If you're feeling experimental perhaps creating a new user might be a solution since it would bypass potentially botched permissions and screwy keychain data, but this is just dumb advise from me as a non-Mac person who only reads about such stuff.

 

Mylenium 

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New Here ,
Dec 15, 2023 Dec 15, 2023

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i'm having the same issue but there's another issue that might cause a bigger problem for me.

 

first off I'm on Ae 24.0.3, on a mac m2 chip. 

 

when I save the file it's all good, but when I quit the app it errors out with the cineware scenelayer message....

 

i can open these AEP files no prob in this version (24.0.3) but when i upgraded to the latest version and opened the files they are "corrupted" and won't open. so i re-installed the 24.0.3 version of Ae and it's fine......so does this mean I'm forever stuck on 24.0.3? 

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