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"No cryptomatte layers found." error

New Here ,
May 26, 2021 May 26, 2021

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Hello.
I am having a problem with the Cryptomatte effect. It shows an error "No cryptomatte layers found.", while the Extractor plug in detects the cryptomatte. I'm exporting the AOV from Cinema 4D's Redshift. I'm using all of the latest versions of every software.

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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Extractor doesn't really "detect" anything, it simply fetches all channels it finds and can access. Based on that and your screenshot the assumption therefore would have to be that the order of your channels needs to be corrected for the Cryptomatte effect to work correctly. What you have currently looks pretty messed up if it's really stored that way in the file. No idea how Redshift handles this, though. The last version of C4D I have is from a time long before that...

 

Mylenium

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Engaged ,
May 28, 2021 May 28, 2021

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If those are supposed to be Cryptomatte channels, they're not named correctly. Instead of Cryptomatte.red you should have Cryptomatte01.red. The numbers are required.

 

Did you render this from Redshift? You might have the Cryptomatte channels in another file and this file just has a Cryptomatte preview image.

 

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