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"Refreshed Disabled" all the time

Community Beginner ,
Feb 26, 2017 Feb 26, 2017

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Hello!

I'm using After Effects CC 2017, but I was using CC 2015 when the problem first appeared (tried to download a previous and a newer version, the problem persisted on both). Here is what happened:

.I opened the project. I see the message "Refresh Disabled (Release Caps Lock to refresh the view)" with the black screen, but Caps Lock is ALREADY released. I didn't even pressed it in the first time.

.When the video is rendered, the message doesn't appears.

.If I change anything, like just move one layer a little, the message comes back.

.Any key I press make the message disappears.

I tried to reset my configurations, with no success.

Trying to finish a project but it's impossible this way. Any of you guys could help me? I'm using a MacBook Pro (13-inch, Mid 2012) Sierra, 2,9 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1536 MB.

Thanks!

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correct answers 1 Correct answer

Community Beginner , Mar 01, 2017 Mar 01, 2017
Well, finally have a solution: Adobe CC cleaner and installed ALL apps again. Thanks so much for the help, guys!

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New Here ,
Jul 28, 2021 Jul 28, 2021

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Lol, this was also my solution! So glad you said something!

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New Here ,
Apr 21, 2020 Apr 21, 2020

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This is an old post, but I had this problem and the post by djstep1 worked for me. I had caps lock on my laptop engaged but not on my wireless keyboard. Thanks djstep1 

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New Here ,
Jun 30, 2020 Jun 30, 2020

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Same here! I run in clamshell mode, and somehow my capslock was on on my closed laptop. (I suspect the cat.) 

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New Here ,
Nov 03, 2020 Nov 03, 2020

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Well I feel really dumb now.  This is what I had going on as well.  Read this post, locked over to the Macbook Pro, saw the light on the left side of the keyboard.  Slapped forehead.  Thanks for transmitting this solution, had I not seen it I probably would have kept digging for eternity.

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New Here ,
Jun 15, 2021 Jun 15, 2021

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My cat activated capslock from another keyboard upstairs.

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Huh? I don't have a second keyboard but I noticed that on-screen keyboard has capslock on that wouldn't de-press when pressing capslock on the real keyboard. De-press capslock on on-screen keyboard and the refresh issue will disappear.

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