"Refreshed Disabled" all the time

[DanielFriend]

Hello!

I'm using After Effects CC 2017, but I was using CC 2015 when the problem first appeared (tried to download a previous and a newer version, the problem persisted on both). Here is what happened:

.I opened the project. I see the message "Refresh Disabled (Release Caps Lock to refresh the view)" with the black screen, but Caps Lock is ALREADY released. I didn't even pressed it in the first time.

.When the video is rendered, the message doesn't appears.

.If I change anything, like just move one layer a little, the message comes back.

.Any key I press make the message disappears.

I tried to reset my configurations, with no success.

Trying to finish a project but it's impossible this way. Any of you guys could help me? I'm using a MacBook Pro (13-inch, Mid 2012) Sierra, 2,9 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1536 MB.

Thanks!

[lucíam22062238]

This should be marked as the right answer!

[alvintam1]

Exactly what happened for me! Didn't think to check my MBP and the caps lock was on. Thank you for posting, I was going crazy!

[Stephanie5FB4]

Lol, this was also my solution! So glad you said something!

[bayleed]

You are an absolute life saver. Sending a virtual hug and many thanks. I got so mad at my external keyboard and the thought of my laptop's keyboard just never occured to me. THANK YOU!!!

[ivanp5329737]

Brilliant! Tanksomuch!

[Vads25210483b5lz]

same here, thanks..

[jammers72]

LOL THANKYOU THANKYOU THANKYOU!!!!!!! 🙂

[Hùng243396290th4]

Tks so much

[Juyoung29110182dxlh]

me too thanks!

[uImagine]

THANK YOU! So simple, that never occurred to me! life saver!!

[Callum25178930w43f]

my god thank you for this

[Max173549738dzo]

Thanks a million! That worked!

[seanjah]

This is an old post, but I had this problem and the post by djstep1 worked for me. I had caps lock on my laptop engaged but not on my wireless keyboard. Thanks djstep1 

[peterjwagoner]

Same here! I run in clamshell mode, and somehow my capslock was on on my closed laptop. (I suspect the cat.) 

[StevenThomas]

Well I feel really dumb now.  This is what I had going on as well.  Read this post, locked over to the Macbook Pro, saw the light on the left side of the keyboard.  Slapped forehead.  Thanks for transmitting this solution, had I not seen it I probably would have kept digging for eternity.

[Ross5FE5]

My cat activated capslock from another keyboard upstairs.

[Gadgetino]

Huh? I don't have a second keyboard but I noticed that on-screen keyboard has capslock on that wouldn't de-press when pressing capslock on the real keyboard. De-press capslock on on-screen keyboard and the refresh issue will disappear.

[Levi24046785x5qw]

I was experiencing this as well and found that this issue was linked to my Bluetooth keyboard.  Simply restarting my keyboard fixed the issue for me. 

Software - After Effects v22.5

OS - Mac OS

Hardware - Apple Magic Keyboard with Numeric Keypad

Source - I got the idea to try this from this thread:  https://creativecow.net/forums/thread/refresh-disabled-release-caps-lock-to-refresh-view/

[octavum]

Most likely you are working with an external keyboard and monitor. Open your laptop and you will see that caps lock is press. Release and problem solved. 

[jrowe05]

old post but I'll chime in because i just solved my particular issue.  I use macbook pro with external monitor and external keyboard. Macbook Pro lid is typically closed. I couldn't figure out why the message kept showing when my external keyboard CAPS LOCK was not on. Well, make sure your macbook pro keyboard doesn't accidentally have the CAPS LOCK on. i opened the lid to macbook pro and....oh. The CAPS LOCK was activated. I turned it off and boom. all better.