RAM Preview needs 2 or more frames to playback

[GuidoPagott]

HI, I have same issue.

Everything I try to preview, I receive the error the error:RAM Preview needs 2 or more frames to playback

even if I create a solid level and do a simple animation.

I tried everything, purge, set up low resolution comp, clear cache... no way!

I'm a expert user, I have also a license on mac OS X and I do not have any problem.

Thanks in advance for any help

my system

2 cpu: xeon e2620 v4

32 gb ram

Gpu 1070 GTX

hd ssd 480 gb

windows 10 pro

[Kevin-Monahan]

Hi GuidoPaggott,

That's terrible. What kind of footage are you using?

Thanks,

Kevin

[kirkeric]

I've witnessed this same error from time to time too.  The most obvious is of course to ensure the comp is in fact longer than a frame or two.  I'm sure you've checked that.

The fix for me has often been to drop the footage and import it back in but that hasn't worked every time.  On a good note, it only seemed to impact ram preview and not the render.

Eric

[Kevin-Monahan]

Still seeing this, GuidoPagott? Please let us know.

Thanks,
Kevin

[Szalam]

For persistent causes of this issue, today's bug fix update should solve it.

See the Adobe blog post for more information: A June 2017 Update to After Effects CC Is Now Available | Creative Cloud blog by Adobe

Please let us know if it works for you!