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RAM Preview won't play

New Here ,
Jul 16, 2018 Jul 16, 2018

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Adobe After Effect will work fine and will RAM preview and out of nowhere it just stops working. Everything gets previewed and the preview bar is completely green but the RAM preview won't play. I have 8GB of ram and 6.5 are usable. This problem has been happening for the past two days and I can't find a fix, I've cleared my cache also. Also, if I exit AE and restart it, it works fine but that takes too much time to constantly do.

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Adobe Community Professional ,
Jul 16, 2018 Jul 16, 2018

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Please provide system specs, Preview Settings (in the Preview Panel), Comp Settings AND a screengrab of your Workspace.


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New Here ,
Jul 17, 2018 Jul 17, 2018

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Workspace: df31c2ed16b1f22f465470004617820c.png

Comp Settings:0bfce8175643fba848be27bf48c46ab4.png

System Specs:12769c17d873326987e26fef512c7aaa.png

Preview Settings: bf51150ca1e6678da1c8fe71c09eef9e.png

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LEGEND ,
Jul 17, 2018 Jul 17, 2018

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There is a simple answer to your problem:

THERE IS NOTHING IN YOUR COMPOSITION TO SEE.

All that you have is a black solid in it.  What did you expect to see?

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New Here ,
Jul 20, 2018 Jul 20, 2018

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Haha, no... I just did that to show him my composition. Before it was a sports clip of Russell Westbrook dunking just didn't think it was needed to show screenshots.

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Adobe Community Professional ,
Jul 20, 2018 Jul 20, 2018

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The next step is to ascertain if it's 

(a) an AE issue or

(b) a specific AEP or

(c) a specific type of AEP

or (d) your system/setup

1) Do you have this issue with ALL compositions - even simple setups?

2) Is there a pattern to the issue related to specific Layer Types or effects?

3) Have you tried changing Composition Magnification Settings? TIP - stick to integer values.

4) Do you have Hardware Acceleration enabled in the Project Settings (CTRL+ALT+SHIFT+K)?

5) Have you tried setting Adaptive Resolution to 1/4 instead of 1/8?

6) What GPU are you using?


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Community Beginner ,
Apr 05, 2021 Apr 05, 2021

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For those who come after:

Edit > Preferences > Audio Hardware

Change your Default Output to something else. Change it back if you know it's correct.

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