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Random upside down or blank frames flashing during play back

Explorer ,
May 22, 2022 May 22, 2022

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Hello. 

 

I am producing a a 4K video in After Effects, using the latest version and I have 32 GB of Ram. 

 

I have an issue where I see random upside down or blank frames intermittently flashing. 

 

Whilst searching for a solution I came across another post with people experiencing the same thing, but no solution as of yet... does anyone know what the issue could be, and how to fix it?

 

https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/35632837-bug-report-random...

 

Thanks, 

Christian 

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Community Expert ,
May 22, 2022 May 22, 2022

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Only time I experience anything like this I find the solution is to switch Adobe Media Encoder to Software Only.  That seems to solve the issue which I beleive is linked to the GPU.

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Explorer ,
May 22, 2022 May 22, 2022

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Thanks for your reply Shivering Cactus.

 

As the issue is with After Effects, I'm guessing your suggestion might fix the problem when it is being processed in Media Encoder?  But it will still have the issue in AE?!

 

 

 

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Community Beginner ,
May 01, 2024 May 01, 2024

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Did you found any solution to this ? I am having a mental breakdown due to this exact same issue 

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Community Expert ,
May 02, 2024 May 02, 2024

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I must have missed @Christian Thorne follow up question.

In After Effect's project settings, you can also switch AE to software only.

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New Here ,
Oct 18, 2024 Oct 18, 2024

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Under Video Rendering and Effects> Mercury Software Only? That's the current setting. Is it somewhere else?

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Community Expert ,
Oct 27, 2024 Oct 27, 2024

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No, that's right.  Are you still having issues?

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