Copy link to clipboard
Copied
My AE is wonky the last couple days. I had kernel_task running slowing everything down so I updated the OS to mojave, that seems to have solved things being slowed, but some of AEs features haven't been working as they should.
My preview window isn't updating in realtime, if I add a solid or text or change text in a comp, it doesn't show... only after I hit spacebar does it update in the comp window.
I have an iMac with 64GB of ram, so, things are normally going smoothly.
When I try to go page up/down to go frame by frame nothing in the comp window changes. It stays frozen unless I press spacebar and then it updates to the frame I'm on.
What can I try?
Have you tried resetting your preferences?
Copy link to clipboard
Copied
for some reason the memory usage AE is taking up is 40GB in the activity monitor... I'm not doing anything complex, it's just pictures and text.
What is going on???
Copy link to clipboard
Copied
Have you tried resetting your preferences?
Copy link to clipboard
Copied
Trash your preferences files and restart
If this doesn't solve the issue uninstall AE with Adobe CC Cleaner Tool and make sure you allow it to delete preferences
Reinstall AE
Let me know if this works for you
Mo
Copy link to clipboard
Copied
Thanks! that worked
Copy link to clipboard
Copied
Hi,
What do I do now if this didnt work for me?