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Red x while using bcc plug-in

New Here ,
Apr 09, 2022 Apr 09, 2022

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I want to have bcc Plugins for my after effects cc 2022. I downloaded them and everything, but when I want to use them in ae, they do appear, but when I use them, there's a big red x across my edit. First I thought it would go away when I render but it didn't. I tried so much for it to go away but nothing worked. I also don't know what I did wrong and what's the cause. Can anyone help me??? 

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Community Expert ,
Apr 09, 2022 Apr 09, 2022

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You have to pay for 3rd party effects and then properly license them. Do that and the red X dissapears.

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Community Beginner ,
Mar 15, 2023 Mar 15, 2023

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I did pay and still I have the big red X. I have ben back & forth w/Boris FX for 2 weeks. I am desperate. thinking about asking for my money back. Does anyone another special effects package for AE

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Community Expert ,
Mar 15, 2023 Mar 15, 2023

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You should be able to get better answers on the BorisFX support pages, including their support forums.  

Is Boris FX Application Manager installed?

 

When you launch that application, does it show that you are logged in?

 

When you view the License information in that application, does it show "Trial" or "Licensed"?

 

Boris FX Application ManagerBoris FX Application Manager

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Community Expert ,
Apr 09, 2022 Apr 09, 2022

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If you are not sure that you want to subscribe to Boris Continuum Complete, reach out to BorisFX support and ask if they will extend the free trial period. There's a little chat bubble at the lower right of their web site. If you are a student, they offer one year at no cost.

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