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Rendering Error "After Effects warning: Could not open the file ... on cache disk"

Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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I get the following error(s) everytime I render my project... 

 

After Effects warning: Could not open the file 'F:\AE\Adobe\After Effects\22.0\Disk Cache - USERNAME.noindex\9c\9c68e7c7-378e-c09c-69ce-e77dd9536bde.ADBE ICV.B300E02.AAAAAI8AmAA=.aecache'.

 

I get sometimes 8 or even 20 lines of this pointing to different .aecache files.

I still get my .Mov file at the end without visible errors but the long strings of errors sometimes crashes AE during a render.

 

I have tried:

Changing the permissions on the scratch disk.

Using a different scratch disk.

Baking all expressions to keyframes

 

The scratch disk is a seperate, fast ssd card from the application and job folders. 

This has been happening for about a month I update software and OS as they come...

 

PC specs are:

Ryzen 3900x, 64gb ram, 3 nvme drives (1 for OS+apps, 1 for working files, 1 for cache), twin rtx 2070 supers.

I've updated all chipset, OS, graphics, Software to the latest this morning and no change.

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Crash , Error or problem

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LEGEND ,
Nov 30, 2021 Nov 30, 2021

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Disable cache usage in the render settings and clean out the cache folder either from the preferences or manually on the physical folder.

 

Mylenium

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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I've tried that... results in the same. seems dumb that by some odd quirk I just can't use the cache at all come render time...

 

 

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Explorer ,
Jan 31, 2022 Jan 31, 2022

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I'm having this same issue, I also get a crash notification when closing AE. And regularly get a crash notification, but AE hasn't crashed?

Did you find a fix for the logged diskcache errors?

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Community Beginner ,
Jan 31, 2022 Jan 31, 2022

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nope and no response from Adobe.

 

I've now swapped ssds (channging OS/progs and isolated cache drive) and uninstalled/reinstalled all of my adobe products.

 

No change to this behaviour.

 

 

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New Here ,
Apr 13, 2022 Apr 13, 2022

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Hey guys-

 

I came into work with this same issue. A colleague of mine updated the Avid codec on my system and that seems to have done the trick. Hope this helps somewhat. 

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New Here ,
Jun 08, 2022 Jun 08, 2022

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Updating Avid codecs for Quicktime worked for me too.

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Enthusiast ,
Nov 22, 2023 Nov 22, 2023

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I'm trying out this solution. For those of you who can't find the download link to this codec pack. Here it is!

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New Here ,
Feb 12, 2024 Feb 12, 2024

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I also have this problem, still no official response from Adobe?

 

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