Rendering PNG sequence error

[Davide Boscolo]

I'm trying to render a PNG sequence as below and I get the following errors:

- AEGP Plugin PNGIO Support: PNGIO library error: known incorrect sRGB profile

- AEGP Plugin PNGIO Support: unable to create PNGIO

- An unexpeted error occurred while exporting a composition. Error Code: 1

As a result, it exported just one 0-byte png, which is damaged.

If I open the same project on another machine (again on Windows), it renders without any warning/errors:

Any help?

[Jlevineah]

This is happening for me as well! This only happens to me when I am working in a linerized scene. Never happened before the most recent update. PNG exports will work on unmanaged nonlinear files. Working on windows 10.

I do a lot of 3D comp work where exports need to be in PNG format. Please fix this adobe!!

[Clayton Light]

I feel your pain. I've downgraded to the previous version until this is
resolved.

[sigurd_apt]

This might be relevant. I'm getting these exact errors when using the plugin AEP to Mogrt to batch export comps to mogrt-files. I assume it happens when creating poster images/thumbnails for the templates?

Had this problem with AE 2022 under MacOS Big Sur, still there on version 22.1.1 and MacOS Monterey. Exporting the same comps using the same plugin in AE 2021 works just fine.

MacOS Monterey 12.1 
Retina iMac 5K, 27-inch, 2020

3,8 GHz 8-Core Intel Core i7

64 GB 2667 MHz DDR4

AMD Radeon Pro 5700 XT 16 GB

[lukenseaaa]

Also having this issue currently. Choosing 'preserve RGB color management' temporarily allows a PNG to render, but won't with 'embed profile' checked.

AE 22.1.1 (Build 74)

Running MacOS Monterrey v. 12.1

Mac (Retina 5K, 27-inch, 2020)

3.8 GHz 8-Core Intel Core i7

128 GB 2667 MHz DDR4

AMD Radeon Pro 5700 XT 16 GB

[Davide Boscolo]

22.2.1 version doesn't fix this issue 😞

[stevebrig]

Errrrrrrrr same here, is PNG technology new?

Cmon Adobe!

[Clayton Light]

That is very disappointing. PNG Seq are a deal-breaker.

[Jlevineah]

It would be great to get an ETA on a fix for this from Adobe! This issue is a pain in the neck if I want to keep up with current updates.

[DanielOdom]

An update came through today which has solved the problem for me!  I'm now on 22.2.0 (Build 120).  I hope this solves the problem for everyone!

[Davide Boscolo]

Shouldn't the last version be 22.2.1?

[DanielOdom]

I just verified the updated version I have.  It says 22.2.0 (Build 120).  

[stevebrighermans]

Not for me, still can't export a single or animated PNG file!

[DanielOdom]

I should also point out I recently updated my NVIDIA graphics drivers to Studio 511.79 because it specifially mentioned improved support for RedShift.  Previously, I was running an older driver because of stability issues.  I wonder if that is related?

[Rameez_Khan]

Hi all,

I'm really sorry that you're running into this bug!

The After Effects team is aware of it and are working on a fix.

Until the bug is fixed, please follow the workaround shared by basg95488575.

I've marked their post as a correct answer (for now) so that other people visiting the discussion can find it easily. When the bug will be fixed, I'll unmark it as the correct answer.

Thanks,

Rameez

[stevebrig]

Confirmed 22.2.1 still does not address this issue! Just in-case anyone wants to update AE.

[DanielOdom]

I thought the problem was fixed for me but it is not.  

[gerrits2943093]

okay guys, I tried that png export again, newest NVidia Studio Driver (511.65) for my dual 2080Ti Win10 Workstation and AE 22.2.1 (Build 3) running. Bug is still persistent, not able to render out PNG sequences.

The workaround of changing the color profile does not work here, I cannot change my profile as this would change my colors. I need to render exactly the same look I had before.

Please, Adobe, fix this issue!

My workaround this time was to render out a PSD sequence instead. I still wonder why, but that worked. Hope that helps somebody that has the issue...

[stevebrig]

Exactly Adobe it's not a workaround if you are working with ACES!!! Fix It!!!!

[Rameez_Khan · Accepted solution]

Hi all,

This issue was fixed in After Effects 22.3.

Thanks,

Rameez