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Replace footage is not opening the window

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hey everyone! I'm trying to import a project from Premiere into After Effects and when I try to replace footage, the window for me to browse and select new path does not open. Anyone has any clue what is happening? 

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Import and export

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi Lalisga,

 

Welcome to the Community and sorry for your issue.

What's the version of After Effects you're using? It could be related to the permissions. Please try the steps mentioned in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know if it helps.

 

Thanks,

Nishu

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